Jenny Sidebotham
Edgewood,MD
Summary
Detail-oriented professional with a versatile background in food service and hospitality. Known for upholding cleanliness standards and adhering to safety protocols, ready to leverage expertise to enhance customer satisfaction and operational success.
Overview
32
32
years of professional experience
Work History
Team member
Chick-Fil-A Restaurant
Abingdon, MD
11.2022 - Current
- Assisted customers with orders and provided recommendations on menu items.
- Prepared food items following safety and quality standards consistently.
- Maintained cleanliness of dining area and ensured a welcoming environment.
- Collaborated with team members to efficiently manage high-volume service periods.
- Resolved customer concerns promptly to enhance overall dining experience.
Cashier/Asst.Manager
Chick-Fil-A Restaurant
Columbia, MD
02.2005 - 10.2022
- Supervised daily operations and managed cashier team at Chick-Fil-A.
- Assisted with training new cashiers on company policies and procedures.
- Ensured compliance with health and safety regulations in the restaurant environment.
- Handled customer inquiries and resolved issues to maintain a positive experience.
- Managed cash register operations and balanced tills at the end of shifts.
Housekeeper
Marriott Hotel
Columbia, MD
11.2004 - 02.2005
- Cleaned and organized guest rooms following Marriott's standards.
- Maintained cleanliness in public areas, including lobbies and restrooms.
- Replenished supplies such as toiletries and linens for guest use.
- Reported maintenance issues to ensure prompt resolution for guest satisfaction.
- Managed inventory of cleaning supplies, ensuring availability for daily tasks.
- Adhered to safety guidelines while using cleaning chemicals and equipment.
Prep Cook
Bennigans
Columbia, MD
06.2003 - 10.2004
- Prepared ingredients according to restaurant recipes and standards.
- Maintained cleanliness and organization in food preparation areas.
- Operated kitchen equipment safely and effectively during meal prep.
- Followed food safety guidelines to ensure quality and hygiene.
- Collaborated with team members to streamline food preparation processes.
Elderly Caregiver
Private Residence
Columbia, MD
03.2001 - 11.2003
- Provided personal care and companionship to elderly clients in private residences.
- Assisted with daily living activities, including bathing, dressing, and meal preparation.
- Maintained a clean and safe living environment by performing light housekeeping duties.
- Administered prescribed medications according to healthcare guidelines and schedules.
Counter
Census Bureau
Lima, Peru
06.1994 - 08.1998
- Counted civilian census forms
Education
Bachelor of Arts - Cosmetology
Institute of Cosmetology
Santa Lucia, Peru05-1994
Associate of Arts - Business Administration
Cima
Lima, Peru05-1992
High School Diploma -
San Luis Gonzaga
Lima, Peru06-1988
Skills
- Food safety
- Sanitation practices
- Inventory management
- Order preparation
- Food plating techniques
- Cash handling
- POS systems
- Customer service
- Sales strategies
- Team collaboration
- Collaboration and teamwork
- Conflict resolution
- Following instructions
- Cash register operations
- Food safety practices
- Hospitality training
- Attention to detail
- Problem solving
- Effective communication
- Cleanliness standards
- Teamwork and collaboration
- Point-of-sale system
- Hospitality and accommodation
- Leadership qualities
- Money handling
Languages
English
Elementary
Spanish
Native/ Bilingual
Timeline
Team member
Chick-Fil-A Restaurant
11.2022 - Current
Cashier/Asst.Manager
Chick-Fil-A Restaurant
02.2005 - 10.2022
Housekeeper
Marriott Hotel
11.2004 - 02.2005
Prep Cook
Bennigans
06.2003 - 10.2004
Elderly Caregiver
Private Residence
03.2001 - 11.2003
Counter
Census Bureau
06.1994 - 08.1998
Bachelor of Arts - Cosmetology
Institute of Cosmetology
Associate of Arts - Business Administration
Cima
High School Diploma -
San Luis Gonzaga