JENNY A. SANCHEZ
Houston,TX
Summary
Detail-oriented Medical Records and Administrative Specialist with extensive experience handling confidential medical information, insurance verification, and high-volume documentation in fast-paced office environments. Proven ability to review, organize, and validate records with accuracy and discretion while adhering to HIPAA and compliance standards. Highly organized, tech-savvy, bilingual (English/Spanish), and well-suited for remote work within a law firm or legal-medical records setting.
Overview
4
4
years of professional experience
Work History
Shop Owner
Moon Light Dream Creations
2021.10 - Current
- Participated in local craft fairs and events to broaden brand exposure and attract new customers to the online shop.
- Fulfilled orders accurately while maintaining attention-to-detail in packaging design elements which contributed positively towards branding efforts.
- Maintained accurate financial records for tax reporting purposes while adhering to regulatory guidelines.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Insurance Verification Specialist
Center for ENT
2023.09 - 2024.02
- Reviewed and verified medical records to ensure accuracy and completeness for pre-authorization and insurance requests.
- Audited patient data, identifying discrepancies in insurance coverage and resolving issues promptly.
- Maintained detailed documentation of authorizations, denials, and appeals in compliance with HIPAA regulations.
- Communicated with insurance carriers to obtain authorization numbers and confirm benefits.
- Collaborated with billing specialists and medical coders to resolve documentation inconsistencies.
- Updated patient demographics and insurance information within electronic systems.
Medical Receptionist
Sugar Land ENT & Sleep Center
2022.12 - 2023.07
- Managed patient records, scheduling, and insurance verification in a high-volume clinical setting.
- Ensured accuracy of patient charts and electronic medical records prior to appointments and procedures.
- Handled sensitive patient information with discretion and strict adherence to HIPAA standards.
- Answered multi-line phones, responded to inquiries, and coordinated communication between providers and patients.
- Assisted with documentation needed for referrals, procedures, and follow-up care.
Medical Assistant / Medical Receptionist
Sugar Land Foot Doctor
2021.10 - 2022.12
- Organized, reviewed, and maintained patient records and medical documentation.
- Entered insurance, demographic, and health history data with high accuracy.
- Verified insurance eligibility, collected co-payments, and ensured proper documentation for billing.
- Prepared patient charts, managed referrals, and ensured all required forms were completed.
- Coordinated scheduling, check-in, check-out, and payment processing.
- Maintained office inventory and administrative supplies.
Education
Certification - Medical Assistant
Texas School of Business
Houston, TX05.2004
Skills
- Medical Records Review & Management
- HIPAA & Confidentiality Compliance
- Legal & Medical Documentation Support
- Insurance Verification & Eligibility Review
- Data Entry, Auditing & Quality Control
- Case File Organization
- Records Retrieval & Indexing
- Client & Attorney Communication
- Remote Work Discipline & Time Management
- Microsoft Word & Excel
- EMR / EHR Systems
- Scheduling & Calendar Management
LANGUAGES
Spanish: Native / Bilingual
English: Fluent
ADDITIONAL QUALIFICATIONS
- Strong written and verbal communication skills
- Excellent typing speed and attention to detail
- Proven reliability and strong work ethic
- Comfortable working independently in remote environments
- Experienced handling legally sensitive and time-critical records
- Precious experience with the Law Offices of Steven J. Rozan as receptionist / translator.
- Appointment setting and calendar keeping
- Home office setup with ethernet connection
Timeline
Insurance Verification Specialist
Center for ENT
2023.09 - 2024.02
Medical Receptionist
Sugar Land ENT & Sleep Center
2022.12 - 2023.07
Shop Owner
Moon Light Dream Creations
2021.10 - Current
Medical Assistant / Medical Receptionist
Sugar Land Foot Doctor
2021.10 - 2022.12
Certification - Medical Assistant
Texas School of Business