Jennycar Mccalister
Henderson,NV
Summary
Diligent Desired Position with solid history in troubleshooting and maintaining complex systems. Consistently ensured optimal operation of equipment, leading to significant improvements in efficiency and reliability. Demonstrated expertise in problem-solving and technical diagnostics.
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Number years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
1
1
Language
1
1
Certification
16
16
years of professional experience
Work History
GI Technician/MA
Las Vegas Endoscopy
Nevada
03.2022 - Current
- Perform processing & high level disinfection of routine upper & lower endoscopes and high level disinfection of non-disposable equipment.
- Operate equipment for processing and high level disinfection of equipment including performing daily quality control and maintains accurate documentation.
- Maintain properly functioning equipment & communicates problems / issues with supervisor.
- Assist in troubleshooting routine GI endoscopy equipment; problem solve equipment problems quickly & efficiently.
- Maintain and assist with operation of endoscope towers and image recording systems to ensure proper documentation of procedures.
- Notifies supervisor of equipment repair needs and helps coordinate necessary repairs with Clinical Engineering; assist nurses or physicians by obtaining supplies during procedures.
- Put stock away in appropriate areas in a timely manner. Keep supply areas neat, clean and organized, by keeping stock off the floor and in their designated areas. Restock procedure room supplies.
- Assist nurses in setting up and cleaning of procedure rooms; coordinate the proper equipment setup to ensure smooth functioning of procedure room; assist with transportation/positioning of patients as needed.
Dental Assistant/Sterilization Tech
Children's Dental Care and Orthodontics
Las Vegas, NV
01.2021 - 2022
- Awarded “Employee of the Month” for the month of March 2023.
- Helping with administrative tasks in the office such as scheduling and record-keeping
- Preparing and taking X-rays of patients
- Greeting patients upon arrival
- Teaching and advising patients on proper oral hygiene
- Assisting in dental procedures
- Sterilizing equipment and following proper hygienic protocol
- Assisting the dentist with emergency dental work
- Managing the inventory of dental equipment and supplies
- Assigned duties performing decontamination, preparation, sterilization and distribution of surgical instruments and medical equipment throughout the surgery center, utilizing infection control and safety practices during all phases of the process.
Customer Service Representative
AMAZON Fulfillment Center LAS7
Las Vegas, NV
02.2019 - 07.2021
- Maintains customer relationship by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers’ accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Preschool Teacher
Navy Base
San Diego, CA
09.2017 - 05.2018
- Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play
- Attend to children's basic needs by feeding them, dressing them, and changing their diapers
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills
- Establish and enforce rules for behavior, and procedures for maintaining order
- Read books to entire classes or to small groups.
Front Desk Receptionist
Embassy Suites
Las Vegas, NV
06.2015 - 09.2015
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed.
Secretary
World Realty
Osan, South Korea
04.2013 - 06.2014
- Took notes or transcribed voice recordings from meetings and distributed to stakeholders.
- Provided information management support to enhance effectiveness of networks and data communications.
- Read and routed correspondence to organize workflow.
- Covered for receptionist and administrative team members by answering telephone and distributing mail.
- Attended educational workshops and read secretarial publications to enhance technical knowledge.
- Created manual and electronic document files and records, providing up-to-date information or historical reference.
- Completed database backups resulting in shorter restore and recovery times.
- Processed documents and materials, disseminating information in compliance with administrative guidelines.
- Compiled data to prepare reports or process requests.
- Reviewed work completed by other employees to verify proper spelling and grammar.
- Arranged for repairs for office equipment malfunctions.
- Arranged conference, meeting and travel reservations for office personnel.
Real Estate Agent, Us
Peter's Housing Realty
Osan
02.2013 - 02.2014
- Present purchase offers to sellers for consideration
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases
- Interview clients to determine what kinds of properties they are seeking.Gather customer or product information to determine customer needs.
- South Korea
Social Worker
Social Services Organization
Ansan
09.2011 - 03.2012
- Visiting clients wherever they are (which could be at home or in, for example, a care home, hospital, hostel or prison)
- Assessing clients' needs.
- Organising support.
- Making referrals to other services and agencies.
- Keeping detailed records.
- Attending meetings.
Secretary
World Realty
Osan, US
04.2010 - 03.2011
- Processing payable accounts.Keeping tracks with numerous deadlines.Drafting and maintaining legal documents.Maintaining all official records and keeping them updated.Communicating with immediate superior to know the task to be carried out on a particular day.
Education
Associate of Science - Hotel Restaurant Management
Great Plebian College
Philippines 03.2002
Skills
- Social Work
- Conversational
- Dentrix
- Infection Control Training
- Dental Assisting
- Management Child Development Early Childhood Child Care Creative Problem Solving Retail Sales Korean
- Biopsy handling
- Patient care
- Sterilization techniques
- Specimen collection
- Procedure assistance
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
First Aid Certification, CPR Certification, AED Certification
Languages
Tagalog
Native or Bilingual
Timeline
GI Technician/MA
Las Vegas Endoscopy
03.2022 - Current
Dental Assistant/Sterilization Tech
Children's Dental Care and Orthodontics
01.2021 - 2022
Customer Service Representative
AMAZON Fulfillment Center LAS7
02.2019 - 07.2021
Preschool Teacher
Navy Base
09.2017 - 05.2018
Front Desk Receptionist
Embassy Suites
06.2015 - 09.2015
Secretary
World Realty
04.2013 - 06.2014
Real Estate Agent, Us
Peter's Housing Realty
02.2013 - 02.2014
Social Worker
Social Services Organization
09.2011 - 03.2012
Secretary
World Realty
04.2010 - 03.2011
Associate of Science - Hotel Restaurant Management
Great Plebian College