Jennyfer Lopez
Kissimmee
Summary
Results-oriented , enhancing productivity and customer satisfaction through expert troubleshooting and strong problem-solving skills. Excelled in team collaboration and client relations, showcasing exceptional communication and teamwork. Demonstrates a keen ability to quickly adapt, prioritize safety, and maintain high standards in fast-paced environments.
Strong focus on team collaboration, but also independent-driven. Consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in implementing effective solutions, and driving continuous improvement. Known for reliability, and results-driven approach.
Overview
2
2
years of professional experience
Work History
LED Technician
Led King
01.2024 - 01.2025
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier Team Lead
Jenny Hair Salon
02.2023 - 01.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Education
High School Diploma -
The Vine Christian Academy
Kissimmee05-2025
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
- Cash handling accuracy
- Store maintenance
- Stock replenishment
- Payment processing
- Merchandise display
- Product knowledge expertise
- Shipment receiving
- Order processing
- Sales proficiency
- Product demonstrations
- Problem-solving
- Time management
- Workplace safety compliance
- Attentive customer service
- Friendly customer service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
LED Technician
Led King
01.2024 - 01.2025
Cashier Team Lead
Jenny Hair Salon
02.2023 - 01.2024
High School Diploma -
The Vine Christian Academy
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