IAN COOLEY
Henderson
Summary
Detail-oriented with strong work ethic and success in fast-paced environments. Trained in customer service, training and facilitating others, and experienced in working for multiple services and backgrounds. Always willing to push self to learn more and achieve set goals. Constantly developing communicative, organizational, and self-motivation skills. Works well with teams, along with delegating others with outstanding leadership. Great under high pressure, ever changing environments, capitalizing in productivity in high pressure areas. Confident and committed in any and all roles. Extremely efficient, focused, trustworthy, and dedicated to the commitment to giving the highest levels of success and satisfaction.
Overview
5
5
years of professional experience
Work History
LED technician
4 Wall Entertainment
Las Vegas
03.2024 - Current
- Supervised daily operations of technical equipment for live events.
- Coordinated setup and breakdown of lighting and sound systems.
- Trained junior technicians on equipment handling and safety protocols.
- Former night shift lead technician
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Followed safety practices to safeguard against injury and damage to property.
NRO Runner and Takeout Trainer
Lazy Dog Restaurant & Bar
Las Vegas
06.2022 - Current
- Followed established procedures for preparing orders with care within a timely manner.
- Offered insight and in-depth knowledge into menu items to answer customer questions.
- Worked in close collaboration with team members to ensure highest levels of training were achieved.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Effectively multitasked within fast-paced environment with continuously changing needs.
Seasonal Driver Assistant
United Postal Service, UPS
Henderson
11.2020 - 01.2021
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded and unloaded vehicles in an organized manner at distribution center and delivery address.
- Transported and safely delivered items to prevent damage or loss.
Education
High School Diploma - Theater Technology, Video Production
Silverado High School
Las Vegas, NV06.2021
Skills
- Customer Service
- Safe Food Handling
- Menu Memorization
- Time Management
- Cleanliness and Organization
- Clear Communication
- Leadership and Facilitator
- Values Teamwork
- Detail Oriented and Thorough
- Quick Learner; Adaptive to Changes
- Safety protocols
- Technical troubleshooting
- Workflow optimization
- Problem solving
References
References available upon request.
Awards
- Awarded 'Best Theater Technician' Silverado Theater Department 2018-2019
- Awarded 1st Place at 2019 Nevada Thespian Leadership and Tech Conference for Spotlight Event
Activities
- Competitive Archer
- Third Degree Black Belt; assistant instructor in classes ranging in ages 4yo-25yo+, additionally helps with individualized lessons
- Various events for outreach and volunteering with Lazy Dog
- 'Leadership 4 Life' Founding Member, board member, and high school student program trainer
Timeline
LED technician
4 Wall Entertainment
03.2024 - Current
NRO Runner and Takeout Trainer
Lazy Dog Restaurant & Bar
06.2022 - Current
Seasonal Driver Assistant
United Postal Service, UPS
11.2020 - 01.2021
High School Diploma - Theater Technology, Video Production
Silverado High School