Jennyfer Perez
Amarillo,TX
Summary
Dedicated medical records professional with a proven track record of managing healthcare documentation efficiently and accurately. Proficient in organizing, analyzing, and maintaining medical records in compliance with regulatory standards. Skilled in electronic health record (EHR) systems and data management software.
Overview
1
1
Language
10
10
years of professional experience
Work History
Medical Records Specialist
Beverly Hills Cancer Center
Beverly Hills, California
05.2026 - 10.2026
- Managed patient medical records and followed privacy rules.
- Kept electronic health records organized for quick retrieval.
- Entered patient data and updated databases to support accurate, timely care.
- Worked with healthcare staff to document patient care for compliance and continuity.
- Gathered and sorted confidential patient information for secure storage.
- Completed required forms accurately before storage or release.
- Prepared patient charts and entered information into company software.
- Worked with multiple departments to process release-of-information requests from patients, legal representatives, and insurance companies.
- Prepared chart materials for upcoming appointments and surgeries.
- Handled information release requests while protecting patient confidentiality.
- Maintained accurate patient exam results in PACS for diagnosis and treatment support.
- Processed digital images through PACS for storage and retrieval.
- Used PACS to store, retrieve, and display medical images for diagnosis and treatment support.
- Communicated clearly with clients, vendors, and staff to support positive working relationships.
Medical Records QA Specialist
The Oncology Institute
Whittier, CA
12.2021 - 04.2026
- Conducted regular quality assurance checks to identify and rectify discrepancies in patient records, enhancing accuracy of documentation.
- Establish procedures, protocols, and processes to be followed in the collection and filing/retrieving of medical records.
- Ensured medical records coordinators maintained records authorizing information processed for medical records requests and provided guidance on processing and sending records.
- Processed medical records requests to grant access for patients, law offices, Social Security, insurances, and third-party requestors.
- Facilitated creation of 50+ portal accounts to streamline daily chart preparation using staff credentials.
- Provided training for over 15 new hires in our medical records department.
- Process internal and external audits by providing accuracy in chart preparations.
Front Desk Receptionist
Integrated Therapy Solutions
Hawthrone, CA
09.2021 - 12.2021
- Greets patients in a timely and polite manner, may it be in person or over the phone; accurately collects, records, and updates patients' data and inputs them to the EHR/EMR system.
- Schedules and confirms patient appointments and meetings; provides reminder calls to patients prior to their appointment date.
- Assists in returning phone calls to patients, family members, or other health care professionals related to billing and/or insurance questions.
- Follows all Health Insurance Portability and Accountability Act (HIPAA) and confidentiality guidelines.
- Reviewed billing reports and collaborated with billing department to resolve discrepancies, enhancing billing accuracy.
- Maintained accurate records and prepared monthly activity reports to support operational transparency.
- Assisted with fiscal operations, managing accounting, budget planning, expenditure authorization, rate establishment for services, and coordination of financial reporting to ensure financial accuracy.
- Establishes work schedules and assignments for staff, according to workload, space, and equipment availability.
Medical Records Coordinator
The Oncology Institute
Whittier, CA
07.2016 - 05.2021
- Ensured accuracy, completeness, and security of medical records and health information to support patient care.
- Reviewed charts to identify and address incomplete or inaccurate information, enhancing data integrity.
- Utilized Excel/IknowMed to manage and confirm patient data, such as insurance, demographic and medical history information.
- Facilitated communication with staff, patients, and insurance companies via email and telephone to streamline information exchange.
- Secured patient releases to facilitate the sharing of health information.
- Maintained a detailed log of all requests for medical records and information.
- Handled requests for materials and gathered necessary information for processing.
- Communicated with hospitals to confirm medical histories and ensure correct diagnoses.
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional Customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed skilled administrative work to support all office staff and operational requirements.
Education
Associates - Ultrasonography
ATI College
Norwalk, CASkills
- EHR management
- PACS operation
- Data Management
- Quality assurance
- Medical Terminology
- HIPAA compliance
- Information release
- Analytical skills
- Detail-oriented
- Team collaboration
- Communication
Languages
Spanish
Professional
Timeline
Medical Records Specialist
Beverly Hills Cancer Center
05.2026 - 10.2026
Medical Records QA Specialist
The Oncology Institute
12.2021 - 04.2026
Front Desk Receptionist
Integrated Therapy Solutions
09.2021 - 12.2021
Medical Records Coordinator
The Oncology Institute
07.2016 - 05.2021
Associates - Ultrasonography
ATI College