Motivated Nursing Professional focused on building confidence in clinical decision-making through effective application of nursing processes and inquiry. Committed to gaining hands-on experience as a Vocational Nurse while pursuing educational advancement to transition into a Registered Nurse role.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Front Office/Medical Records Specialist
Wound Care Institute of Texas
McAllen, TX
05.2023 - Current
Managed electronic health records, ensuring accuracy and compliance with regulatory standards.
Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
Developed and implemented efficient filing systems for patient medical documentation.
Collaborated with healthcare teams to streamline information flow and improve patient care processes.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Handled insurance verification tasks accurately and quickly, preventing delays in treatment authorization or billing issues later on.
Optimized use of insurance verification software, leading to faster processing times.
Maintained patient confidence by keeping patient records information confidential.
Front office Specialist/Medical Assistant
Baca Family Practice
San Juan, TX
05.2022 - 06.2022
Conducted clinical tasks: drew blood, took vitals, performed EKGs, administered injections (Rocephin, Dexamethasone, Prolia, Ketoralac), reviewed immunization cards, managed oral intake medication as directed by provider, sent medication refills, reconciled medications and medical histories, and ordered laboratory supplies. Assisted with influenza, Covid-19, and strep testing, conducted annual wellness exams, administered immunizations, prepared clinical rooms, and processed samples for laboratory pick-up.
Performed front office duties: registered patients, answered phones, scheduled appointments, completed Title 19 forms, and processed physician orders.
Left position due to company layoffs
Travel Medical Assistant/Front Office Specialist
San Juan Family Clinic
San Juan, TX
05.2021 - 05.2022
Managed front office duties, including patient registration, phone assistance, appointment scheduling, medication refills, chronic care management, Title 19 forms, and completion of physician orders.
Performed clinical tasks, such as drawing blood, taking vitals, obtaining in-house glucose readings, conducting EKGs, administering injections, reviewing immunization records, reconciling medication and medical histories, and assisting during medical examinations and procedures.
Coordinated travel logistics for medical appointments between San Juan Family Clinic and Spence Family Clinic in Raymondville, TX, including patient triage, vitals assessment, blood draw, and administration of vaccinations and medications as directed by the provider.
Travel Medical Assistant/Front Office Specialist
Laser Surgical Solutions
McAllen, Texas
03.2020 - 05.2021
Managed front office operations, including phone answering, appointment scheduling, processing faxes, sending Klara messages, and reminding patients of next-day appointments, while collecting copays and payments, assessing COVID-related questions, taking temperatures, and generating end-of-day medical reports.
Conducted patient assessments, assisted during medical examinations, and organized samples for laboratory pick-up.
Administered patient intake procedures, ensuring accurate documentation and efficient workflow.
Assisted healthcare providers with examinations and procedures, enhancing patient care delivery.
Managed scheduling of appointments, optimizing clinic operations and minimizing wait times.
Travel Vaccinator/Front Office Specialist
Procare Health Services
Mission, Texas
06.2019 - 06.2020
Administered injections, TB tests, and drug and alcohol tests to ensure patient compliance and safety.
Registered vaccines on Immtrac to maintain accurate patient immunization records.
Verified insurance online and over the phone to facilitate patient access to necessary vaccinations.
Traveled to schools and businesses around the Rio Grande Valley
Performed various clerical tasks including scanning paperwork and making copies. ( scan paperwork, taking copies, answering phone calls, attending to patients.)
Medical Assistant
Preventive Care Institute
Mcallen, Texas
05.2018 - 07.2018
Measure and record vitals: Blood Pressure, pulse, O2 saturation, temperature, height/weight, chief complaints, patient history, medication listings
Coordinated patient appointments to enhance clinic workflow and minimize wait times.
Facilitated submission of patient prescriptions to pharmacy, ensuring timely processing.
Executed clerical tasks, including scanning paperwork and processing lab orders with LabCorp.
Medical Assistant Externship
Pediatric Heart Clinic
Edinburg, Texas
10.2017 - 12.2017
Measured and recorded vital signs: blood pressure, pulse, temperature, height/weight, O2 saturations, chief complaints, patient history, medication listings to provide accurate patient assessments.
Pre-Op, assist physicians during exam and perform EKGs
Sterilized medical instruments following established protocols.
Educated patients and families on health concerns under physician supervision to enhance understanding of treatment plans.
Registered and applied holster monitors
Completed 178 hours of clinical duties, contributing to efficient healthcare operations and patient care.
Front Office/Medical Records Specialist at Wellstar Medical Group - PediatricsFront Office/Medical Records Specialist at Wellstar Medical Group - Pediatrics
Medical Records Specialist /Front Desk Receptionist at First Health Medical CenterMedical Records Specialist /Front Desk Receptionist at First Health Medical Center
Medical records coordinator/front desk receptionist/call center representative/prior authorization specialist/phototherapy laser technician at Bryn Mawr Medical Specialists AssociationMedical records coordinator/front desk receptionist/call center representative/prior authorization specialist/phototherapy laser technician at Bryn Mawr Medical Specialists Association