Jennyfer Ivon Errasti Arango
Paramount,CA
Summary
Dynamic delivery driver with a proven track record at NCS , excelling in route optimization and customer satisfaction. Demonstrated safe driving and effective team collaboration, achieving zero accidents while enhancing delivery efficiency. Skilled in GPS navigation and adept at resolving issues, ensuring timely and accurate deliveries.
Warehouse worker picking, pulling and handling orders also drive electric pallet jacks, cherry picker and stand forklifts.
Overview
17
17
years of professional experience
Work History
Delivery Driver
National Coatings & Supplies
Long Beach, CA
10.2016 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and others.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Improved delivery accuracy by diligently checking orders before departure.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Delivery Driver
WDI
Long Beach, CA
03.2011 - 10.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Kept detailed records of deliveries and money received from customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Warehouse Worker
99 Cents Only
Commerce, CA
02.2008 - 03.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
CBTIS
Mexico Skills
- Route optimization
- GPS navigation
- Delivery verification
- Team collaboration
- Valid Driver's license
- Punctual and reliable
- Safe driving
- Loading and unloading
- Clean driving record
- Forklift operation
- Shipping and packaging
- Adaptability and flexibility
Timeline
Delivery Driver
National Coatings & Supplies
10.2016 - Current
Delivery Driver
WDI
03.2011 - 10.2016
Warehouse Worker
99 Cents Only
02.2008 - 03.2011
CBTIS