Committed, dynamic and bilingual professional with experience in customer service, safety awareness, educational support and care provider, honed at Atacadão S.A and at Cultural care as an aupair.
Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
Supported children in play activities, meals, and snacks, hygiene and socialization.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Engaged with children on age-appropriate level.
Promoted intellectual development through reading, storytelling, and engaging educational activities.
All child care related. Kept children's areas neat and clean. Enforced rules and managed behavior through developmentally appropriate discipline. Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes. Implemented daily routine to maintain structure and stability. Developed bilingual abilities in language through immersive conversation and activities. Assisted with housework such as laundry and cooking. Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Responsible for customer service, registering goods, collecting money, opening and closing cash registers, checking goods sold, resolving customer complaints, guiding them and providing relevant information. Issuing invoices. Learned duties for various positions and provided backup at key times. Responded to telephone, email and in-person customer inquiries. Provided training for new employees. I was also part of the internal accident prevention committee, making monthly safety inspections on the entire company.