Jenny L Copple
Golden,USA
Summary
Proactive, goal-oriented professional recognized for exceptional time management and problem-solving abilities. Demonstrates reliability and adaptability, with a proven capacity to quickly learn and implement new skills. Committed to leveraging strengths to drive team success and contribute to organizational growth. A strong focus on collaboration and continuous improvement ensures alignment with company objectives and enhances overall performance.
Overview
11
11
years of professional experience
Work History
Coord Collections
Ameripath/Quest Diagnostics/Optum
12.2015 - Current
- Responsible for verifying Medicare and commercial insurance eligibility, meeting a weekly productivity standard of 275+ accounts, performing charge corrections and submitting corrected claims, handling redeterminations and appeals with supporting documentation, and communicating with payers to resolve claim inquiries
Accounts Receivable Representative
Touchstone Medical Imaging
07.2014 - 05.2015
- Managed and resolved outstanding accounts by communicating with insurance companies and patients, processing an average of 65 accounts daily, handling paper and electronic correspondence, making necessary account corrections, submitting first and second-level appeals with supporting documentation, and working aging reports and spreadsheets to ensure timely account resolution.
Education
BS - Information Technology and Networking
DeVry University
Denver, CO08.2025
Graduate - Medical Billing Course
U.S. Career Institute
Fort Collins, CO01.2017
Skills
- Accounts Receivable
- Pathology Collections
- Claim Adjustments
- Data Entry (75 WPM)
- Medical Terminology
- Charge Corrections
- Work Aging Reports
- Utilizing Microsoft Excel
- Pulling Supporting Documents
- Medicare Insurance Billing
- Maintain Productivity
- Commercial Insurance Billing
- Read and Interpret EOBs/ERAs/EOPs
- Customer Service
- Flexible and adaptable
- Insurance Collections
- Dependable and responsible
- HIPAA
- Multitasking
- Resolving claims denials
- Multitasking Abilities
- Timely Follow-up
- Verify Eligibility
- Critical Thinking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Coord Collections
Ameripath/Quest Diagnostics/Optum
12.2015 - Current
Accounts Receivable Representative
Touchstone Medical Imaging
07.2014 - 05.2015
Graduate - Medical Billing Course
U.S. Career Institute
BS - Information Technology and Networking
DeVry University
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