Jensen Krueger
Urbana,IL
Summary
Compassionate Inpatient Phlebotomist at Carle Foundation Hospital with expertise in venipuncture and patient care. Proven ability to enhance patient experiences and maintain accuracy in specimen handling. Strong leader with a positive attitude, fostering teamwork and resolving conflicts to boost productivity and ensure high-quality service in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inpatient Phlebotomist
Carle Foundation Hospital
12.2023 - Current
- Collected blood samples in accordance with laboratory protocols and regulations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Supervisor
AMC Theatres
07.2019 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Science - Nursing
Parkland College
Champaign, IL05-2027
High School Diploma -
Urbana High School
Urbana, IL05-2020
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Medical terminology
- Emergency response training
- Positive attitude
- Employee training
- Staff management
- Business administration
- Team leadership
- Staff supervision
Certification
- Basic Life Support Certification (BLS)
- Phlebotomy Certification, PBT (ASCP)
Timeline
Inpatient Phlebotomist
Carle Foundation Hospital
12.2023 - Current
Supervisor
AMC Theatres
07.2019 - 05.2022
Associate of Science - Nursing
Parkland College
High School Diploma -
Urbana High School
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