Summary
Overview
Work History
Education
Skills
Timeline
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Jensine Reyes

Jensine Reyes

Fort Worth,TX

Summary

Dedicated fine dining server with a proven track record in delivering outstanding customer service and effective communication. Skilled in conflict resolution and upselling, contributing to memorable dining experiences and ensuring guest satisfaction.

Overview

10
10
years of professional experience

Work History

Fine Dining Server

Soy Cowboy
Arlington, TX
06.2024 - Current
  • Delivering exceptional customer service in high-pressure fine dining environment.
  • Collaborate with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintaining comprehensive knowledge of menu offerings, including food and beverage pairings.
  • Upsell premium menu items to enhance guest experience and satisfaction.
  • Creating memorable customer experiences by anticipating guest needs before they ask.

Beauty Advisor

Sephora
Alliance, TX
12.2021 - 09.2024
  • Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
  • Educated clients on product benefits, application techniques, and skin care routines.
  • Maintained up-to-date knowledge of industry trends and new product launches.
  • Demonstrated makeup application techniques during in-store events and promotions.

Event Coordinator

TopGolf
Houston, TX
07.2018 - 10.2018
  • Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
  • Developed event timelines and schedules to optimize workflow efficiency.
  • Collaborated with vendors to secure services and supplies within budget constraints.
  • Managed event registration processes, enhancing attendee experience through effective communication.

Host

Texas Roadhouse
Fort Worth, TX
01.2016 - 08.2017
  • Greeted and seated guests in a timely manner to enhance customer experience.
  • Managed reservation systems to optimize table turnover and minimize wait times.
  • Trained new hosts on customer service standards and operational procedures.

Education

No Degree -

Texas State University
San Marcos, TX

Skills

  • POS system operations
  • Strong communication skills
  • Detail-oriented
  • Exceptional customer service
  • Conflict and complaint resolution
  • Table monitoring and turnover

Timeline

Fine Dining Server

Soy Cowboy
06.2024 - Current

Beauty Advisor

Sephora
12.2021 - 09.2024

Event Coordinator

TopGolf
07.2018 - 10.2018

Host

Texas Roadhouse
01.2016 - 08.2017

No Degree -

Texas State University