Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rayna Rasmussen

Colorado City,AZ

Summary

Motivated with engaging personality and a flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences whether that be office assisting or customer relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waitress

Zion Canyon Brew Pub
03.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Ranch Hand

Rockin S Performance Horses
05.2022 - 12.2022
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Performed repairs and preventive maintenance on equipment and property.
  • Branded and tagged livestock for proper identification and security when lost and stolen.
  • Worked with ranch hands to clean stables and riding areas.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Oversaw feeding, watering and health monitoring of cattle/horse stock, prioritizing health and wellness.

Clerical Office Assistant

Hurricane Recreation Center
01.2022 - 05.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

High School Diploma -

Hurricane High School
Hurricane, UT
05.2020

Skills

  • Reading Comprehension
  • Room Inventory
  • Drink Consistency
  • Guest Service Management
  • Customer Needs Assessments
  • Guest Relations
  • Order Accuracy
  • Safety and Sanitation Standards
  • Sales Expertise
  • Professional Relationships

Certification

  • Certified Food Handler, State Certification

Timeline

Waitress

Zion Canyon Brew Pub
03.2023 - Current

Ranch Hand

Rockin S Performance Horses
05.2022 - 12.2022

Clerical Office Assistant

Hurricane Recreation Center
01.2022 - 05.2022

High School Diploma -

Hurricane High School
Rayna Rasmussen