Jensyn Joyner
Texas Car Title And Payday Loan Services
Brownwood,TX
4
years of professional experience
Results-driven branch manager with a strong background in operations management and customer service. Proven track record in enhancing performance metrics and ensuring high customer satisfaction through effective team training and support.
Work History
Branch Manager
1 Year- Managed daily branch operations, ensuring compliance with company policies and regulations.
- Implemented efficient cash handling procedures to optimize branch financial performance.
- Trained and developed staff on services offered, enhancing customer service skills.
- Assisted in resolving customer inquiries and issues, maintaining high satisfaction levels.
- Conducted regular inventory audits to ensure accurate stock levels and minimize discrepancies.
- Analyzed branch performance metrics to identify areas for improvement and drive results.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Direct Care Support
1 Year 2 Months- Demonstrated self-motivation by completing tasks independently in various roles.
- Thrived in fast-paced work settings by maintaining focus and productivity under pressure.
- Balanced independent tasks and teamwork to enhance project outcomes.
- Adapted to new situations quickly by learning processes and procedures efficiently.
- Provided personalized care and support to clients, enhancing daily living activities.
- Assisted with medication management, ensuring adherence to prescribed schedules.
Cashier/Host
7 Months- Maintained accurate cash drawer balance throughout shifts.
- Assisted in managing inventory levels and restocking supplies as needed.
- Greeted and seated guests, ensuring a welcoming environment.
- Handled guest inquiries and feedback, enhancing overall dining experience.
Nurse Aide
1 Year 5 Months- Assisted with daily living activities, ensuring patient comfort and dignity.
- Monitored vital signs, accurately recording changes to inform nursing staff.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Collaborated with healthcare team to develop personalized care plans for residents.
Education
High School Diploma
Skills
Branch operations management
Customer service
Coaching and mentoring
Verbal/written communication
Staff management
Decision-making
Timeline
Branch Manager
Texas Car Title And Payday Loan Services
08.2025 - CurrentRead More
Direct Care Support
Daybreak
02.2025 - 04.2026Read More
Cashier/Host
Buffalo Wild Wings
08.2024 - 03.2025Read More
Nurse Aide
Care Nursing and Rehabilation
10.2022 - 03.2024Read More
Early High School
High School Diploma
Read More