Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenya M. Hanson

Orlando,Florida

Summary

Intuitive and analytical Customer Service Representative. Adaptable, determined and detail-oriented individual who can utilize critical thinking skills to achieve organizational goals.

Overview

Work History

Event Assistant

Buckalew Hospitality
04.2024 - Current
  • Elevate guest satisfaction by addressing concerns promptly and professionally during events.
  • Provide exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.

Delivery Driver

DoorDash
04.2024 - Current
  • Maintain strong relationships with clients through proactive communication and personalized service.
  • Improve customer satisfaction by ensuring timely and accurate deliveries of products.

Speech-Language Therapist

Brevard Public Schools
  • Evaluated speech and language abilities by administering diagnostic tests.
  • Interpreted results and proposed intervention plans incorporating short and long range goals.
  • Improved patient communication skills by implementing personalized speech therapy programs.
  • Increased student comprehension and expression abilities through targeted speech and language exercises.

Combat Medical Specialist

United States Army
  • Combat Lifesaver Instructor, stateside: Trained 1500 plus soldiers deploying into combat regions trauma lifesaving skills, pass rate 100% and promoted to Sergeant.
  • Combat Medical Specialist, Kosovo: Performed medical procedures on U.S. soldiers, NATO soldiers and foreign nationals. Maintained ambulance, medical supplies and performed security missions.
  • Combat Medical Specialist, Germany: Maintained $50,000 in medical supplies and ambulance. Educated military personnel on various topics related to trauma lifesaving skills and injury prevention. Unit Soldier of the Month and promoted to Specialist.

Education

Certificate - Organizational Leadership

U.S. Army Non-Commissioned Officer School
Hattiesburg, MS
05.2006

Bachelor of Arts - Communicative Disorders

University of Central Florida
Orlando, FL
07.2004

Skills

  • Leadership experience
  • Problem-solver
  • Public speaking
  • Active listener
  • Interpersonal Communication

Timeline

Event Assistant

Buckalew Hospitality
04.2024 - Current

Delivery Driver

DoorDash
04.2024 - Current

Speech-Language Therapist

Brevard Public Schools

Combat Medical Specialist

United States Army

Certificate - Organizational Leadership

U.S. Army Non-Commissioned Officer School

Bachelor of Arts - Communicative Disorders

University of Central Florida

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Jenya M. Hanson