Jeonga Kim
Cuddebackville,NY
Summary
Detail-oriented and motivated student with strong academic background in fraud examination, financial forensics, and data analytics. Skilled in identifying anomalies in financial data, preparing audit documentation, and applying investigative techniques. Experienced in customer-facing roles that reinforce responsibility, teamwork, and accuracy. Fluent in Korean and Chinese; proficient with Excel, Tableau, and financial analysis. Passionate about regulatory oversight and eager to apply classroom knowledge to support NFA's mission.
Overview
5
5
years of professional experience
Work History
Sales Associate
Family Retail Store
10.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Cashier
Family Korean Restaurant
03.2022 - 09.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Volunteer
Black Belt World Taekwondo
06.2020 - 07.2020
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Fraud Examination And Financial Forensic
John Jay College of Criminal Justice
New York, NY06-2026
High School Diploma -
Port Jervis High School
Port Jervis, NY06-2022
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Fraud detection
- Money transfer systems
- Listening skills
- Customer service
- Cash handling
- Money handling
- Flexible schedule
Timeline
Sales Associate
Family Retail Store
10.2024 - Current
Cashier
Family Korean Restaurant
03.2022 - 09.2024
Volunteer
Black Belt World Taekwondo
06.2020 - 07.2020
Fraud Examination And Financial Forensic
John Jay College of Criminal Justice
High School Diploma -
Port Jervis High School
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