Jerald Clay
Shreveport,LA
Summary
Driven professional with a track record of enhancing student support at Caddo Parish Schools through effective behavior management and individual assistance. Skilled in both patient care and customer service, demonstrating exceptional communication and a commitment to improving efficiency and satisfaction. Expertise in financial transactions and team training underscores a versatile skill set tailored to meet and exceed employer expectations.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Paraprofessional
Caddo Parish Schools
2020.02 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Patient Care Technician
Brooks Personal Care Service
2016.07 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Sales Associate
Lowes Home Improvment
2015.01 - 2016.07
Sales Associate
Family Dollar
2014.01 - 2016.07
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Gaming Attendant
Samstown Casino and Hotel
1994.04 - 2013.12
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
Cashier
McDonald's Restaurant
1990.09 - 1995.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate Of General Studies - Business Administration
Southern University Shreveport
Shreveport, LAAssociate Of General Studies - Business Administration
Bossier Parish Community College
Bossier City, LADiploma - All Required Courses
Woodlawn High School
Shreveport, LA05.1990
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
Certification
CPR
First Aid
Handle with Care
Timeline
Paraprofessional
Caddo Parish Schools
2020.02 - Current
Patient Care Technician
Brooks Personal Care Service
2016.07 - Current
Sales Associate
Lowes Home Improvment
2015.01 - 2016.07
Sales Associate
Family Dollar
2014.01 - 2016.07
Gaming Attendant
Samstown Casino and Hotel
1994.04 - 2013.12
Cashier
McDonald's Restaurant
1990.09 - 1995.05
Associate Of General Studies - Business Administration
Southern University Shreveport
Associate Of General Studies - Business Administration
Bossier Parish Community College
Diploma - All Required Courses
Woodlawn High School
CPR
First Aid
Handle with Care
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