Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server Assistant
Coopershawk Winery&restaurant
4850 Big Island Drive, Jacksonville, FL 32246
10.2021 - Current
Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Proactively addressed potential customer complaints or issues before they escalated, fostering an atmosphere of satisfaction among guests.
Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
Collaborated with other staff members to maintain high-level customer satisfaction.
Amazon Driver
First Coast Delivery
Jacksonville, FL
11.2022 - 06.2023
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Achieved safe driving records by consistently following traffic rules and regulations.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.