Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jeraldin Mendoza

Jeraldin Mendoza

Tucson

Summary

Dedicated bilingual healthcare professional with extensive experience in medical assistance and team leadership. Recognized for optimizing clinical operations and fostering staff development to ensure exceptional patient care. A collaborative spirit, adaptability, and a results-oriented mindset thrive in fast-paced healthcare environments. Committed to driving improvements that enhance operational efficiency and elevate patient satisfaction. Seeking a full-time role that presents professional challenges while leveraging strong interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant/Supervisor

Arizona Oncology
03.2018 - 01.2025
  • As a Medical Assistant, I am responsible for rooming patients for the provider I am working with that day. I take the vitals of each patient and ensure all the information in the health record is accurate and up to date. I draw blood when needed, clean and stock exam rooms throughout the day as well as at the end of the day and week. I translate for spanish speaking patients when needed, cover other clinics, triage patients and prepare charts for the following day. Answering phone calls and obtaining information as requested by the doctor and/or patient. Provide patient education and resources as directed.
  • As a Supervisor, I was in charge of managing weekly time sheets as well as ensuring schedules were done and fit the clinic’s needs. Monitoring employees, the facility, and the patients.Customer serviced upset and angry patients. Reported to my boss and communicated what was working and what was not, along with what was happening in day to day clinic life. Interviewed, evaluated performances, took disciplinary actions, and trained new employees.

Medical Assistant

Mountain Park Healthcare
07.2015 - 01.2018
  • As a floating Medical Assistant, I went between OB/GYN, pediatrics, and internal medicine/family care practices. Rooming patients and ensuring correct information was in their chart. Administer injections, performed EKGs, assisted in procedures and drew blood as ordered by the physicians. Partook in wound care and dressing changes, sent prescriptions on behalf of the provider. Cleaned and stocked room throughout the day. Interpretation for Spanish speaking patients who were in need of those services. Created referrals and sent out prior authorizations. Cross trained in both front and back office processes and procedures.

Medical Assistant

CODAC Behavioral Health
07.2014 - 02.2015
  • As a Medical Assistant, I would vital patients, fill pill boxes, send prior authorization and medication refill requests. I would also send referrals as needed, perform mental health screenings, collect urine samples for drug testing. Administering injections and medications as ordered. Interview patients to assist in finding them the resources they needed to be successful. Cleaned and restocked rooms daily, as well as ensuring the clinic was put together. Translate for Spanish speaking patients and assist the provider in communications.

Education

Associate Degree in Nursing - Nursing

Jersey College School of Nursing
Tucson, AZ
09-2026

Medical Assisting Certificate -

Phoenix Job Corp Center
Phoenix, AZ
08.2012

Certificate - Phlebotomy

Phoenix Job Corps
Phoenix, AZ
08-2012

Certificate - EKG Technician

Phoenix Jobs Corps
Phoenix, AZ
08-2012

Skills

  • Accessioning Samples

  • Admitting

  • Administrative Abilities

  • Bone Marrow Biopsy assist

  • Chart Preparation

  • Communications

  • CRP Certified

  • Draping and Positioning

  • Electronic Health Records

  • Electrocardiograms

  • Eye Exams

  • Eye/Ear Irrigation

  • First Aid

  • FMLA Paperwork

  • Glucose Testing

  • GYN Office Procedures

  • Hospital Registration

  • Injections (IM, ID, SQ)

  • Instruments/Sterile Tray

  • Insurance Verification

  • Inputting Demographics

  • ICD 10 and CPT Coding

  • Knowledge of PDR

  • Medicine Calculations

  • Medication Refills

  • OSHA Certified

  • Patient Education

  • Patient Instructions

  • Pediatric Measurements

  • Phlebotomy

  • Preparing Order forms

  • Prior Authorizations

  • Prenatal and GYN exams

  • Quality Control and Documentation

  • Referrals

  • Scheduling

  • Stitch/Staple Removal

  • Surgery Scheduling

  • Translation Services (Spanish)

  • Throat Cultures

  • Telephone Techniques

  • Transporting Specimens

  • Verifying Insurances

  • Vital Signs

  • Wound Care

  • Wound Dressing

  • Data entry and documentation

  • Vital signs monitoring

  • HIPAA compliance

  • Team building and motivation

  • Phlebotomy techniques

  • Patient education and counseling

  • Staff training and development

  • Laboratory specimen collection

  • Insurance verification

  • Patient care coordination

  • Conflict resolution

  • Inventory and supply management

  • Medical billing and coding

  • Problem-solving capacity

  • Electronic health records management

  • Strong leadership

  • Medical terminology proficiency

  • Multitasking and prioritization

  • Teamwork and collaboration

  • Time management

  • Problem-solving

  • Attention to detail

  • Multitasking

  • Specimen testing and analysis

  • Critical thinking

  • Team leadership

  • Detail-oriented

  • Blood sample testing

Certification

  • National HealthCare Association EKG Tech
  • National HealthCare Association CCMA
  • National HealthCare Association Phlebotomy Tech
  • Basic Life Support

Timeline

Medical Assistant/Supervisor

Arizona Oncology
03.2018 - 01.2025

Medical Assistant

Mountain Park Healthcare
07.2015 - 01.2018

Medical Assistant

CODAC Behavioral Health
07.2014 - 02.2015

Associate Degree in Nursing - Nursing

Jersey College School of Nursing

Medical Assisting Certificate -

Phoenix Job Corp Center

Certificate - Phlebotomy

Phoenix Job Corps

Certificate - EKG Technician

Phoenix Jobs Corps

Similar Profiles

CREATE PROFILE