Jeramey Hendrix
Jacksonville,FL
Summary
Highly experienced Fiber Technician with 20 years of experience in fiber optics installation and maintenance. Skilled in fiber optic splicing, testing, and cable termination. Proficient in fiber network installation, fiber optic cable installation, and fiber optics maintenance.
Overview
12
12
years of professional experience
Work History
Fiber Splicer
IQ Fiber
03.2024 - Current
- Performed fusion splices and mechanical splices to ensure quality and reliability.
- Tested fiber optic cables and documented results.
- Prepared and submitted reports on fiber splicing activities
- Trained and mentored junior technicians on fiber splicing techniques.
- Utilized OTDR, power meter, and visual fault locator to evaluate the splicing process.
- Resolved customer complaints regarding fiber optic connections.
- Installed fiber optic components in difficult access areas.
- Utilized fiber splicing machines to complete projects efficiently.
- Followed company guidelines for safety and quality assurance.
Field Service Technician
Lumen
09.2023 - 02.2024
- Researched and identified solutions to customer problems.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Identified opportunities for process improvements and implemented solutions to streamline service operations.
- Responded to emergency service calls promptly and resolved issues under high-pressure situations.
- Successfully diagnosed and repaired complex technical issues in the field for a wide range of customers.
Junior Network Engineer
Martin County School District
02.2020 - 09.2023
- Monitored network traffic patterns for performance optimization.
- Developed and maintained network documentation for troubleshooting reference.
- Upgraded network firmware and software to maintain optimal performance.
- Assisted in the planning and execution of network maintenance activities.
- Documented network processes and procedures for knowledge sharing.
- Installed and configured network monitoring tools for proactive issue detection.
Technician
Joy Communications
12.2019 - 02.2020
- Tested components and systems to evaluate performance and identify concerns.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Tested and verified signal strength to ensure optimal performance of cable systems.
Cable Splicer
Precision Fiber Optics
08.2019 - 12.2019
- Followed all safety protocols and procedures while working on cable splicing projects.
- Installed and spliced underground and aerial fiber-optic cables.
- Carried out underground cable splicing activities, including direct burial and aerial applications.
- Installed and connected various types of connectors and terminations.
- Worked in extreme weather conditions while performing cable splicing projects.
Premise Technician
AT&T
02.2013 - 08.2019
- Installed and repaired internet, television, and phone services.
- Educated fellow technicians with peer to peer training classes about fiber optics.
- Provided installation, service, and maintenance for broadband internet and digital telephone service.
- Installed fiber optic cabling to homes for various services.
- Instructed customers using voice, video, and data communications systems.
Education
High School Diploma -
Chipley High School
Chipley, FloridaSkills
- Wire Splicing And Repair
- Quality Checks
- Models And Blueprints
- Emergency Procedures
- Document Management
- Quality Control
- Risk Assessment
- Site Preparation
Timeline
Fiber Splicer
IQ Fiber
03.2024 - Current
Field Service Technician
Lumen
09.2023 - 02.2024
Junior Network Engineer
Martin County School District
02.2020 - 09.2023
Technician
Joy Communications
12.2019 - 02.2020
Cable Splicer
Precision Fiber Optics
08.2019 - 12.2019
Premise Technician
AT&T
02.2013 - 08.2019
High School Diploma -
Chipley High School
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