Hi, I’m
Jeramie Basilio
San Jose,CA
Summary
Multi-talented Personal Care Aide with for over a year supporting patients with tasks of daily living. Skilled at caring for patients' healthcare needs, grooming, and light housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
years of professional experience
Work History
Panera BreadSan Jose, CA
Cashier
08.2015 - 11.2022
Job overview
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered phone calls and taking down orders over the phone for catering, delivery, phone in orders, rapid or curbside pick up,
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Performed other duties as assigned by management such as bussing , runner,, dishwashing and other light housekeeping duties, delivering foods to customer for dine in and to go orders
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
- Assist customers to sign up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
Bay Area Foods Services San Jose, CA
Manager
11.2013 - 11.2022
Job overview
- Coached, mentored and trained team members
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Trained employees on additional job positions to maintain coverage of roles.
- Solve customers complaints or issue
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Assigned tasks to associates to fit skill level and maximize team performance.
- Maintained inventory accuracy by counting stock-on-hand
- Issued receipts, refunds, credits or change
- Received payment by cash, check, credit cards, or automatic debits.
- Resolved customer complaints regarding sales and service.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Processed returns and exchanges according to company policies and procedures
- Backed up cashiers ringing up large number of customers
- Maintained financial records by counting cash and recording transaction
- Tracked company inventories
- Welcomed and greet customers
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers by providing information and resolving complaints.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- pick up cash for deposits and maintain a record
- foods prep
Belmont Village Senior LivingSunnyvale, CA
Personal Care Assistant
11.2022 - 03.2024
Job overview
- Assisted residents with activities of daily living such as bathing, dressing, grooming, toileting, escorting residents for medication, meals, activities, and delivering foods
- Performed light housekeeping duties including laundry, bed making, and changing bed linens.
- Utilized adaptive equipment such as hoyer lift, stand lift, wheelchairs, walkers or canes as needed.
- Observed residents for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained accurate records of client care for charting purposes.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Developed individual plans of care based on assessment findings and physician orders.
- Reported concerns to nurse supervisor to promote optimal care.
Education
Evergreen Valley CollegeSan Jose, CA
Some College (No Degree)
CCOC San Jose, CA
certificate from Managerial Accounting
Skills
- Compassionate Patient Care
- Patient Assessments
- Personal Hygiene Assistance
- Incapacitation Care
- Emotional Support
- Verbal and written communication skills
- Point of sale operation
- Customer assistance
- Hardworking, reliable, and helpful
- Positive attitde
- Team player and quick learner
- Communication and active listening skills
- Refund handling
- Cash register operation
- Cash Handling
- Basic math skills
Languages
English
Professional
Ilocano
Professional
Tagalog
Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Care Assistant
Belmont Village Senior Living
11.2022 - 03.2024
Cashier
Panera Bread
08.2015 - 11.2022
Manager
Bay Area Foods Services
11.2013 - 11.2022
Evergreen Valley College
Some College (No Degree)
CCOC
certificate from Managerial Accounting