Jeramy Evans
Summary
Experienced Garage Door Technician with a proven track record at Precision Garage Door, excelling in customer service and problem-solving. Achieved high client satisfaction through accurate cost estimates and effective multitasking with a strong emphasis on safety and customer satisfaction. Skilled in installation, maintenance, and repair of many different garage door systems, ensuring optimal functionality and safety.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Garage Door Technician
Precision Garage Door
06.2023 - Current
- Increased repeat business through exceptional customer service and followups.
- Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
- Consistently met or exceeded performance metrics set forth by management regarding job completion times and customer satisfaction ratings.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
- Assisted in training new technicians on company procedures, best practices, and safety protocols, contributing to a well-prepared team.
- Diagnosed problems and completed timely repairs.
- Participated in regular continuing education courses to stay current on industry knowledge while expanding my expertise as a Garage Door Technician.
- Implemented time management strategies to effectively balance multiple projects simultaneously, ensuring timely completion and client satisfaction.
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
Tile Setter
Metro Tile
08.2022 - 06.2023
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Maintained a safe work environment through proper use of tools, equipment, and adherence to safety protocols.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Reduced material waste by efficiently planning layouts and cuts before commencing installation procedures.
- Ensured accurate alignment of tiles using leveling systems for professional results that exceeded clients'' expectations.
- Completed high-quality installations with precision cutting and fitting of tiles for residential and commercial projects.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
Solar Sales Consultant
No Longer In Business
02.2022 - 08.2022
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Developed strong customer relationships through consistent communication and attentive service, resulting in repeat business.
- Provided post-installation support to ensure client satisfaction and long-term loyalty to the company''s services.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Exceeded customer expectations by providing timely updates on project status and addressing any concerns promptly.
- Built a reputation as a trusted and knowledgeable solar sales consultant, resulting in numerous referrals and word-of-mouth leads.
- Conducted in-depth energy assessments for potential clients to identify optimal solar solutions tailored to their needs.
Sales/Customer Service Assistant Manager
Croft Sales & Service
01.2018 - 02.2022
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Provided exceptional support during peak hours as well as holidays and special events.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Utilized problem-solving skills to address customer queries and complaints.
- Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
- Trained new employees on company procedures, products, and best practices in customer service.
- Contributed to sales growth by up-selling additional products or services when appropriate.
- Prevented potential escalations by identifying potential issues early on and proactively offering solutions to resolve them swiftly.
- Participated in regular team meetings to share ideas for improvement and stay informed about updates within the company or industry trends impacting our customers'' needs.
Assistant Sales Manager
AT&T
01.2013 - 01.2018
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Strengthened performance by applying excellent program and project leadership skills.
- Tailored sales pitches to match customer needs, increasing conversion rates.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT06-2007
Skills
- Residential Garage door service and repair
- Critical Thinking Skills
- Diagnosing problems
- Effective Project Multitasking
- Excellent communication in diverse environments
- Upholding Safety Standards
- Inventory management
Timeline
Garage Door Technician
Precision Garage Door
06.2023 - Current
Tile Setter
Metro Tile
08.2022 - 06.2023
Solar Sales Consultant
No Longer In Business
02.2022 - 08.2022
Sales/Customer Service Assistant Manager
Croft Sales & Service
01.2018 - 02.2022
Assistant Sales Manager
AT&T
01.2013 - 01.2018
High School Diploma -
Taylorsville High School
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