Jeramy Evans
Summary
Experienced Garage Door Technician with a proven track record at Precision Garage Door, excelling in customer service and problem-solving. Achieved high client satisfaction through accurate cost estimates and effective multitasking with a strong emphasis on safety and customer satisfaction. Skilled in installation, maintenance, and repair of many different garage door systems, ensuring optimal functionality and safety.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Garage Door Technician
Precision Garage Door
1385 Swaner Road Salt Lake City UT 84104
06.2023 - Current
- Increased repeat business through exceptional customer service and followups.
- Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
- Consistently met or exceeded performance metrics set forth by management regarding job completion times and customer satisfaction ratings.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
- Assisted in training new technicians on company procedures, best practices, and safety protocols, contributing to a well-prepared team.
- Diagnosed problems and completed timely repairs.
- Participated in regular continuing education courses to stay current on industry knowledge while expanding my expertise as a Garage Door Technician.
- Implemented time management strategies to effectively balance multiple projects simultaneously, ensuring timely completion and client satisfaction.
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
Tile Setter
Metro Tile
199 Gregson Ave. S, South Salt Lake City, UT 84115
08.2022 - 06.2023
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Maintained a safe work environment through proper use of tools, equipment, and adherence to safety protocols.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Reduced material waste by efficiently planning layouts and cuts before commencing installation procedures.
- Ensured accurate alignment of tiles using leveling systems for professional results that exceeded clients'' expectations.
- Completed high-quality installations with precision cutting and fitting of tiles for residential and commercial projects.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
Solar Sales Consultant
No Longer In Business
Draper, UT
02.2022 - 08.2022
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Developed strong customer relationships through consistent communication and attentive service, resulting in repeat business.
- Provided post-installation support to ensure client satisfaction and long-term loyalty to the company''s services.
- Created sales and marketing tools, growing clientele and generating quality sales leads.
- Exceeded customer expectations by providing timely updates on project status and addressing any concerns promptly.
- Built a reputation as a trusted and knowledgeable solar sales consultant, resulting in numerous referrals and word-of-mouth leads.
- Conducted in-depth energy assessments for potential clients to identify optimal solar solutions tailored to their needs.
Sales/Customer Service Assistant Manager
Croft Sales & Service
530 West 1500 South Woods Cross, UT 84087
01.2018 - 02.2022
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Provided exceptional support during peak hours as well as holidays and special events.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Utilized problem-solving skills to address customer queries and complaints.
- Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
- Trained new employees on company procedures, products, and best practices in customer service.
- Contributed to sales growth by up-selling additional products or services when appropriate.
- Prevented potential escalations by identifying potential issues early on and proactively offering solutions to resolve them swiftly.
- Participated in regular team meetings to share ideas for improvement and stay informed about updates within the company or industry trends impacting our customers'' needs.
Assistant Sales Manager
AT&T
Bountiful, UT
01.2013 - 01.2018
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Strengthened performance by applying excellent program and project leadership skills.
- Tailored sales pitches to match customer needs, increasing conversion rates.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT06-2007
Skills
- Residential Garage door service and repair
- Critical Thinking Skills
- Diagnosing problems
- Effective Project Multitasking
- Excellent communication in diverse environments
- Upholding Safety Standards
- Inventory management
Timeline
Garage Door Technician
Precision Garage Door
06.2023 - Current
Tile Setter
Metro Tile
08.2022 - 06.2023
Solar Sales Consultant
No Longer In Business
02.2022 - 08.2022
Sales/Customer Service Assistant Manager
Croft Sales & Service
01.2018 - 02.2022
Assistant Sales Manager
AT&T
01.2013 - 01.2018
High School Diploma -
Taylorsville High School