Jered Mundt
Fort Worth,USA
Summary
Motivated professional with excellent leadership, project management and problem-solving abilities developed several years of progressive administrative experience. Well-versed in all clerical needs of fast-paced offices and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
19
19
years of professional experience
Work History
Lead Site Assistant Full Time
Mid Willamette Valley Community Action Agency
Salem, OR
03.2023 - 09.2024
- Supported daily operations, including cleaning and laundry services
- Performed clerical duties, data collection, and entry
- Assisted clients with navigation to resources and answered client questions
- Undertook special projects as needed
- Trained and updated Site Assistants and volunteers on applicable policies and procedures
- Exercised strong decision-making skills and provided leadership during urgent situations in the absence of management
- Loaded or unloaded building materials to distribute machinery or tools.
- Maintained records of site visitors, contractors, and deliveries.
- Gained independent working skills and guided and mentored less experienced team members.
- Handled requests and queries from construction personnel, providing timely responses.
- Responded promptly to emergency situations at the job site following established protocols.
- Maintained accurate records and prepared cost and inventory reports.
- Performed daily site inspections to identify any potential hazards or risks.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Coordinated company events with venues and advised staff of pertinent details.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Developed and maintained a filing system for essential documents, improving office organization.
- Verified visitors' identification cards before allowing access to the building.
Shift Manager Full Time
Center Street Market
Salem, OR
09.2022 - 03.2023
- Delivered prompt, efficient, and courteous customer service
- Drove sales through effective communication with customers
- Maintained a clean, customer-friendly environment
- Performed cashier duties, including ringing sales and maintaining cash control
- Carried out regular cleaning activities and job assignments
- Forecasted, ordered, and stocked merchandise
- Managed merchandise deliveries from vendors
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Observed and monitored utilization of equipment.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Ensured compliance with food safety regulations and quality standards.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Enforced safety standards throughout the store including proper use of equipment.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Managed daily cash intake by counting out registers and tabulating profits.
- Coached employees on interactions with customers to drive exceptional service.
- Implemented cost-control measures to maintain budgetary guidelines.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
Resource Planning Analyst Full Time
T-Mobile
Salem, OR
04.2010 - 12.2013
- Analyzed historical data and market trends to forecast future resource needs
- Allocated personnel and equipment based on workload, skills, and availability
- Monitored resource utilization and adjusted staffing levels to optimize efficiency
- Tracked resource expenditures and identified cost reduction opportunities while maintaining quality
- Regularly reviewed key performance indicators (KPIs) to assess resource effectiveness
- Collaborated with departments to align planning with resource requirements
- Generated reports and dashboards for decision-making
- Provided resource allocation plans for new initiatives
- Utilized resource management software to ensure data accuracy
- Recommended process improvements that would increase productivity while decreasing costs.
- Evaluated staffing levels and identified areas where additional resources were needed to meet demand.
- Analyzed data related to personnel scheduling, vacation requests, overtime requirements.
- Devised new and improved records management programs to organize and protect data.
- Created capacity forecasting models to anticipate future resource needs.
- Maintained up-to-date knowledge of industry trends and best practices.
- Maintained accurate records of project progress, resource assignments, and other relevant data points.
- Performed research and analyzed content of records to make disclosure determinations.
- Assisted in developing processes for tracking employee time allocations across multiple projects.
- Analyzed data to identify trends and optimize resource utilization across all projects.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Transportation and Logistics Specialist FullTime
U.S. Army
Fort Lewis, WA
06.2005 - 04.2010
- Developed transportation plans for troop and cargo movements
- Coordinated transportation routes and obtained necessary permits for convoys
- Managed cargo loading, unloading, and tracking, ensuring security and proper documentation
- Oversaw terminal operations at hubs like truck terminals and ports
- Allocated transportation assets to meet mission requirements
- Coordinated with military units and civilian providers for smooth operations
- Led and trained squad members in transportation procedures, safety protocols, and military skills
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Identified areas for improvement within the logistics department and recommended solutions.
- Implemented inventory control measures to safeguard sensitive items and equipment.
- Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
- Developed training materials and conducted sessions for new logistics staff members.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Strengthened integrity, developing organization systems for records, reports and agendas.
Skills
- Progress reporting
- Scheduling
- Multi-line telephone systems
- Office administration
- Data inputting
- Customer and client relations
- Mail distribution
- Multi-line telephone operation
- Administrative support
- Calm demeanor
- Office equipment operations
- Microsoft office specialist certified
- Spreadsheet tracking
- Scheduling appointments
- Project coordination
- Documentation and reporting
- Organization skills
- Staff management
- Document control
Timeline
Lead Site Assistant Full Time
Mid Willamette Valley Community Action Agency
03.2023 - 09.2024
Shift Manager Full Time
Center Street Market
09.2022 - 03.2023
Resource Planning Analyst Full Time
T-Mobile
04.2010 - 12.2013
Transportation and Logistics Specialist FullTime
U.S. Army
06.2005 - 04.2010