Jered Palmer
Plantersville,AL
Summary
Production oriented mindset with motivations to succeed, leaving an outstanding impression with my work and professionalism.
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Technician
ITG Communications, LLC
2025.07 - Current
- Installation and maintenance of equipment for at least 6 customer and business accounts a day. Utility pole scaling and high wire work experience. Customer service and troubleshooting. Upstanding work ethic and pride in the work performed.
Technician
Satellites Unlimited Inc.
2023.07 - 2025.02
- Serviced and installed customer equipment. Crawl space and attic experience, structured cable installation and management. Supplied customers with personalized services when applicable. Job numbers ranged from 6-10 a day.
Carpenter Apprentice
Next gen construction
2021.02 - 2022.03
- Carpenter's apprentice, carrying lumber, framing and finishing experience. Tape measure and other equipment experience. With strong progress made each day, with at least 5 different remodeling tasks being completed a day
Grader
Boise Cascade Lumber
2020.11 - 2021.01
- Quality control of engineered wood and inspector for board sealer. Perform maintenance and cleaning of spray booth and mechanical roll case. Forklift operation regularly necessary. Production maximized with efficiency to reach numbers over 100 truck loads in a single shift.
Department Lead
AC Legg
2020.01 - 2020.07
- Shift leader and manager of production and crew. Operation of heavy machinery (Walking stacker, powered pallet jack, etc.) As well as documentation of production and management of production scheduling.
- Supervised daily operations to ensure adherence to quality standards and production schedules.
- 100-300 gallons of product produced within a day, with many more prepared to be completed the following shift.
Crew Member
Mountain heights lawncare llc
2015.06 - 2020.01
- High school job over the summer that taught me how to not only work hard, but manage my daily tasks in a safe and efficient manner. Included lawn maintenance as well as landscape design and construction. As many as 12 jobs completed a day when working together with the crew to complete the tasks at hand.
Education
High school diploma -
Calera High School
Calera, AL2019-05
Skills
- Production Planning
- Hand tools
- Phone etiquette
- Quality Control
- Construction
- Customer service
- Quality Assurance
- Heavy Lifting
- Power tools
- Installation and repair
- Preventive Maintenance
- Quality assurance
- Inventory Control
- Production Management
Accomplishments
- Supervised team of staff members.
- Resolved product issue through consumer testing.
- Achieved exemplary results through effectively helping with customer service and education of desired services.
- Ranked among the top technicians in the company.
Certification
- Driver's License
- February 2024 to February 2028
Languages
English
Native or Bilingual
Timeline
Service Technician
ITG Communications, LLC
2025.07 - Current
Technician
Satellites Unlimited Inc.
2023.07 - 2025.02
Carpenter Apprentice
Next gen construction
2021.02 - 2022.03
Grader
Boise Cascade Lumber
2020.11 - 2021.01
Department Lead
AC Legg
2020.01 - 2020.07
Crew Member
Mountain heights lawncare llc
2015.06 - 2020.01
High school diploma -
Calera High School
Additional Information
Authorized to work in the US for any employer