JORDAN SEREAL
New Iberia,LA
Summary
Resourceful Supervisor with expertise in resolving critical issues in time-sensitive environments. Proven ability to build and maintain high-performing teams while driving continuous improvements. Experienced in managing operations, overseeing multiple projects, and implementing process enhancements to meet organizational goals. Recognized for effective collaboration with upper management to achieve strategic objectives.
Overview
8
8
years of professional experience
Work History
Field Service Technician
Kelvion
Travel
02.2024 - 03.2025
- Diagnosed and resolved equipment malfunctions in field environments, ensuring operational efficiency.
- Conducted preventative maintenance on machinery to minimize downtime and extend service life.
- Collaborated with cross-functional teams to streamline service processes and improve customer satisfaction.
- Trained junior technicians on best practices for equipment repair and safety protocols.
Safety Coordinator
Safe Source Direct
New Iberia, Louisiana
01.2021 - 05.2023
- Trained new and current employees on ways to reduce incidents and eliminate hazards.
- Investigated safety incidents and drafted reports detailing results.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Compound Supervisor
Safe Source Direct
Broussard, LA
01.2021 - 05.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Reviewed completed work to verify consistency, quality and conformance.
- Provided ongoing training to address staff needs.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
Environmental Technician
Diamond Offshore
New Iberia, LA
07.2017 - 08.2018
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Disassembled and repaired damaged sections and fabricated replacements.
Education
Associate of Science -
Arizona State University
Tempe, AZ05.2022
Chemical Engineering
Nish Senior High School
New Iberia, LA05.2017
Skills
- Strategic Planning
- Operations Management
- Business Development
- Business Administration
- Equipment Inspections
- Team Player
- Assigning Work
- Logistics Management
- Critical Thinking
- Varnish and Enamel Application
- Paint Mixing
- Hydro and Sandblasting
- Equipment Operation
- Team Development
- Good Judgment
- Parts Fabrication
- Monitoring Safety
- Power and Aviation Tools
- Information Recordkeeping
- Chemical Processing
- Lean Manufacturing Processes
- Business Process Improvement
- Production Planning
- Process Safety Management
- Precision Measuring
Timeline
Field Service Technician
Kelvion
02.2024 - 03.2025
Safety Coordinator
Safe Source Direct
01.2021 - 05.2023
Compound Supervisor
Safe Source Direct
01.2021 - 05.2023
Environmental Technician
Diamond Offshore
07.2017 - 08.2018
Associate of Science -
Arizona State University
Chemical Engineering
Nish Senior High School