Jerel Heard
Cypress,CA
Summary
Proactive Dog Fosterer always ready for diverse animal needs. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems.
Overview
5
5
years of professional experience
Work History
Instacart Shopper
Instacart
07.2023 - Current
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Dog Fosterer
Pawsitive Beginnings
06.2023 - Current
- Prepared food and water following instructions and feeding guidelines
- Gave animals proper attention to promote secure environment and positive behaviors
- Exercised animals regularly with walks and rigorous play activities.
- Cleaned out food and water bowls to provide clean environment for pets.
- Observed animals closely to understand individual needs and behaviors.
- Utilized positive reinforcement techniques to successfully train animals.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Monitored animal health, attention and behavior during training sessions.
- Tracked metrics such as overall health, behaviors, and diet to isolate and address concerns.
Fast Food Team Member
Shake Shack
02.2022 - 07.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Reduced customer wait times by quickly operating customer window and sales register.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Career Development Intern
Los Angeles County
04.2018 - 04.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Education
Bachelor of Arts - Law Politics And Policy
California State University - Long Beach
Long Beach, CA05.2025
Skills
- Animal Safety
- Human and Animal Safety
- Valid Driver's License
- Laundry Duties
- Pet Boarding
- Pet Exercising
- Animal Handling
- Social Perceptiveness
- Compassionate Care
- Clear Verbal Communication
- Consistent Approach
- Microsoft Office
- Active Listening
- Sorting and Labeling
- Filing
- Social Media and Promotions
Hobbies
- Rescuing animals
- Video Games
- Sports
Timeline
Instacart Shopper
Instacart
07.2023 - Current
Dog Fosterer
Pawsitive Beginnings
06.2023 - Current
Fast Food Team Member
Shake Shack
02.2022 - 07.2022
Career Development Intern
Los Angeles County
04.2018 - 04.2021
Bachelor of Arts - Law Politics And Policy
California State University - Long Beach
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