Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jerell Ragland

Aviation Technician
Ramona,CA

Summary

Aviation engineering technician pursuing a career in advanced maintenance and troubleshooting of various aircraft. A background as a fully qualified Collateral Duty Inspector Quality Assurance Representative in the United States Marine Corps, Senior Field Service Representative working on the V-22 Osprey with Bell Flight, and Engineering Technician as a government civilian employee (GS-12). With over 5 years of military experience, and 13 years total of mechanical aviation experience specialized in the overhaul/troubleshooting of rotor hubs, rotor blades, engines, gearboxes, fuel cells, and avionic components. Understands the importance of quality work and attention to detail through years of experience in the field of federal aviation. Highly knowledgeable and trained in airframes, avionics and power plant mechanics. True team player experienced in equipment service and working under extreme pressure. Brings diagnostic and mechanical skills and reputation for hard work. Dedicated and knowledgeable instructor with over 100 technical training classes taught directly to the customer.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Engineering Technician

Federal Civil Service
Camp Pendleton South, CA
06.2022 - Current
  • Operated and maintained engineering equipment to ensure optimal functionality.
  • Assisted in troubleshooting technical issues, enhancing system reliability.
  • Implemented standard operating procedures to improve workflow efficiency.
  • Collaborated with engineers on project specifications, ensuring alignment with regulations.
  • Trained junior technicians on equipment operation and safety protocols.
  • Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
  • Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
  • Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.

Sr. Field Service Representative

Bell Flight
MCAS Miramar, San Diego CA
05.2019 - 06.2022

Mailing Address:

430 10th Street, Ramona, CA 92065:

07/2022 - Current

  • As lead instructor, taught over 100 students in Advanced Wire Repair for a combined 4000+ hours.
  • Taught over 100 professional technical training classes.
  • Assisted in instructing Bell approved V-22 composite course taught on MCAS Miramar, Yuma and Camp Pendleton.
  • Assisted in instructing Click-Bond course on proper installation of click-studs on MCAS Miramar
  • Troubleshot malfunctions and completed basic repairs to keep equipment/aircraft fully functional and well-maintained on a daily basis.
  • Saved customer over 2 million dollars (Cost Avoidance) in component cost by assisting customer in proper troubleshooting techniques.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to maintainers performing skilled repairs.

Collateral Duty Inspector Quality Assurance Rep

United States Marine Corps
MCAS Miramar, San Diego CA
06.2013 - 04.2018

Duty Station:

MCAS Miramar, Miramar Way, San Diego, CA 92145:

06/2013 - 04/2018

Unit - VMM 161

  • Replaced or repaired worn, defective, or damaged components including, but not limited to, engine support and airframe related systems.
  • Completed over 1000 maintenance action forms (MAF) for a total of over 4000 man-hours.
  • Utilized IETMS and approved publications to trouble shoot various discrepancies across multiple sub-systems to include: fuel systems, engines, hydraulics, flight controls, VSLED, composite damage, and avionics.
  • Personally trained over 40 individuals to become Plane Captains, Collateral Duty Inspectors, and Collateral Duty Inspector Quality Assurance Representatives.
  • Performed audits to monitor regulatory CNAF compliance.
  • Drafted performance and quality assurance reports and presented findings at monthly and quarterly quality meetings.
  • Provided ongoing feedback to management and quality assurance representatives to foster improvement.

Powerplant Department Shift Supervisor

United States Marine Corps
MCAS Miramar, San Diego CA
01.2016 - 04.2018

Duty Station:

MCAS Miramar, Miramar Way, San Diego, CA 92145:

06/2013 - 04/2018

Unit - VMM 161

  • Supervised over 20 personnel conducting maintenance on over fifteen MV-22 Osprey.
  • Communicated with over 15 department supervisors or other personnel to asses progress and discuss needed changes.
  • Maintained inventories of materials or supplies necessary to meet maintenance demands to maintain at least 60% aircraft readiness.
  • Established effective shift schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

Education

High School Diploma -

Springfield High School
Springfield, OH
05-2009

Skills

  • Aircraft Repair and Maintenance
  • Preventative Maintenance
  • Quality Standards
  • Training and Education
  • Technical Documentation
  • Fault Diagnosis
  • Hand Tools
  • Equipment Maintenance
  • Operational Efficiency
  • Proper Equipment Usage

Accomplishments

  • (2) Navy and Marine Corps Achievement Medals
  • Marine Corps Good Conduct Medal
  • National Defense Service Medal
  • (2) Global War on Terrorism Expeditionary Medals
  • (2) Sea Service Deployment Medals
  • Vice President of the Single Marine Program
  • (24) Letters of Appreciation for various completed volunteer events, totaling over 200 hours.

Certification

  • Completed up to level two training in the Abaris Composite Repair Course.
  • Cadmium Plating certified through Bell Flight

Timeline

Engineering Technician

Federal Civil Service
06.2022 - Current

Sr. Field Service Representative

Bell Flight
05.2019 - 06.2022

Powerplant Department Shift Supervisor

United States Marine Corps
01.2016 - 04.2018

Collateral Duty Inspector Quality Assurance Rep

United States Marine Corps
06.2013 - 04.2018

High School Diploma -

Springfield High School
Jerell RaglandAviation Technician