JEREMAINE L. TOLBERT
Port St Lucie
Summary
Dynamic security professional with extensive experience at Cleveland Clinic, excelling in risk analysis and leadership. Proven track record in safeguarding environments and enhancing safety protocols. Adept at effective communication and team leadership, ensuring operational excellence and swift issue resolution. Committed to continuous learning and delivering exceptional service in high-pressure situations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Cleveland Clinic
07.2021 - Current
- Secure a hospital environment while tending to the needs of fellow caregivers, visitors, and patients.
- Supervise access control at facility.
- Monitor high-risk patients.
- Transport and release deceased patients.
- Monitor and assess interior and exterior grounds across multiple properties.
- Respond to various emergency codes and drills.
- Obtained WELLE training.
- Obtained H.E.A.R.T training.
- Obtained Firearms Training.
- Obtained Handcuff and Baton Training.
Security Site Supervisor
Securitas Critical Infrastructure Services
11.2015 - 07.2021
- Secured an access point of entry on a government contracted site.
- Protected client lives and buildings.
- Observed and reported incidents.
- Adopted the lead managing role of conducting interviews, payroll, weekly scheduling, and mitigating issues with swift solutions.
- Served as company liaison between client and executive management.
- Promoted to Site Supervisor.
- Obtained DOD secret security clearance.
Plant Operator
Viesel Fuel
11.2014 - 06.2015
- Produced bio-diesel fuel from used oil and combining various chemicals.
- Controlled the operation of the plant.
- Loaded and unloaded trucks and conducted other duties as assigned to transportation and logistics.
- Worked in a chemical lab conducting chemical titrations and reactions.
- Multi-tasked in several departments being able to complete tasks proficiently in a timely manner.
Juvenile Justice Detention Officer 2
Department of Juvenile Justice
02.2010 - 10.2014
- Maintained safety and security for juvenile inmates in a secured facility.
- Adopted the lead role of ensuring that everything runs smoothly and gets accomplished.
- Counseled inmates and interrogated inmate issues.
- Monitored and operated master control access system.
- Promoted to Lead Officer 2.
Education
MICROSOFT IT SUPPORT SPECIALIST CERTIFICATE -
MICROSOFT ON COURSERA
04.2025
B.S. - INFORMATION TECHNOLOGY
SOUTHERN NEW HAMPSHIRE UNIVERSITY
11.2019
Skills
- Technical skills
- Customer service excellence
- Interpersonal relations
- Leadership excellence
- Effective communication skills
- Data modeling
- Information entry
- Team leadership
- Risk analysis
- Time organization
- Project oversight
- Critical thinking skills
- Task management
- Analytical expertise
- Hardware diagnostics
- Network diagnostics
- Solution development
- Committed learner
- Collaborative and solo work
- Heightened perception
- Reliable
- Adaptable learner
Certification
- Introduction to Computers, Microsoft on Coursera, 02/01/25
- Introduction to Secure Networking, Microsoft on Coursera, 02/01/25
- Essential Aspects of Software, Hardware, and Data Backup, Microsoft on Coursera, 03/01/25
- Cybersecurity and Privacy, Microsoft on Coursera, 03/01/25
- The Microsoft 365 Ecosystem, Microsoft on Coursera, 03/01/25
- Technical Diagnostics and Troubleshooting Technique, Microsoft on Coursera, 04/01/25
Timeline
Armed Security Officer
Cleveland Clinic
07.2021 - Current
Security Site Supervisor
Securitas Critical Infrastructure Services
11.2015 - 07.2021
Plant Operator
Viesel Fuel
11.2014 - 06.2015
Juvenile Justice Detention Officer 2
Department of Juvenile Justice
02.2010 - 10.2014
MICROSOFT IT SUPPORT SPECIALIST CERTIFICATE -
MICROSOFT ON COURSERA
B.S. - INFORMATION TECHNOLOGY
SOUTHERN NEW HAMPSHIRE UNIVERSITY