Hi, I’m
Jeremey Kohmuench
Aurora,CO
Summary
Dynamic leader with a proven track record at Tube Service Co, excelling in sales strategy development and relationship building. Spearheaded initiatives that significantly increased sales revenue, while fostering strong client relationships through exceptional service. Expert in CRM software and staff motivation, ensuring team success and continuous performance improvements.
Overview
22
years of professional experience
Work History
Tube Service Co
Sales Manager
06.2021 - Current
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Tube Service Co
Inside Sales Representative
03.2007 - 06.2021
Job overview
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
Tube Service Co
Warehouse Leadman
02.2006 - 03.2007
Job overview
- Improved warehouse efficiency by streamlining inventory management and implementing organizational systems.
- Enhanced team productivity through effective delegation, training, and supervision of warehouse staff.
- Increased order processing speed with strategic scheduling adjustments for optimized workforce allocation during peak hours.
- Facilitated smooth shipping operations by coordinating with transportation providers and maintaining accurate shipping schedules.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and protocols.
- Oversaw the receipt and storage of incoming shipments, ensuring accuracy in documentation and proper handling of goods.
- Implemented quality control measures to minimize damaged products and ensure customer satisfaction.
- Mentored new hires, providing hands-on training that led to quicker integration into the team''s workflow.
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Tube Service Co
Driver
02.2005 - 01.2006
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Tube Service Co
Warehouseman
02.2003 - 02.2005
Job overview
- Improved accuracy in order picking through meticulous organization and attention to detail.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assisted in the development of a more efficient warehouse layout, maximizing space utilization while maintaining accessibility for workers and equipment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Managed incoming shipments, verifying contents against purchase orders and resolving discrepancies as needed.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Inspected equipment and used troubleshooting approaches to keep machines operational.
- Maintained equipment functionality through routine inspections, cleaning, and preventative maintenance measures as required.
- Prevented load shifting or damage by using bracing and strapping techniques.
Education
Granite Hills High School El Cajon, CA
Diploma
06.1999
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Client relationship management
- Positive and upbeat
- Account management
- CRM software
- Continuous improvements
- Training and development
- Vendor relationship management
- Forklift operation
- Shipping and receiving
- Warehouse operations
- Warehouse safety
- Team player
- Shipping and receiving processes
- Equipment inspection
- Staging materials
- Stock inspections
- Crane operation expertise
- Crane inspections
Timeline
Sales Manager
Tube Service Co
06.2021 - Current
Inside Sales Representative
Tube Service Co
03.2007 - 06.2021
Warehouse Leadman
Tube Service Co
02.2006 - 03.2007
Driver
Tube Service Co
02.2005 - 01.2006
Warehouseman
Tube Service Co
02.2003 - 02.2005
Granite Hills High School
Diploma
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