
Love’s Travel Stops & Country Stores – [Hinton, OK]
Diesel Technician / Service Leader / Tire Technician/ Lead Mechanic
2016 – Present
Graduated from the Love’s Diesel Technician Apprentice Program and achieved Certified Technician status.
Diagnosed, repaired, and maintained heavy-duty diesel equipment and tractor-trailers to manufacturer standards.
Performed warranty repairs and verified coverage, ensuring compliance with company and vendor policies.
Provided outstanding customer service by clearly explaining services, resolving concerns, and ensuring satisfaction.
Led shop operations during manager absences; maintained workflow, safety, and productivity.
Conducted inventory audits, bin maintenance, and quality control checks to ensure accuracy and efficiency.
Trained and motivated team members to perform at a high level, fostering a positive and goal-driven work environment.
Managed deliveries, parts orders, and service documentation with precision and accountability.
Completed all required Love’s Academy courses, demonstrating commitment to ongoing professional development.
Diagnosed, repaired, and maintained heavy-duty diesel equipment and tractor-trailers to manufacturer standards.
Performed warranty repairs and verified coverage, ensuring compliance with company and vendor policies.
Provided outstanding customer service by clearly explaining services, resolving concerns, and ensuring satisfaction.
Led shop operations during manager absences; maintained workflow, safety, and productivity.
Conducted inventory audits, bin maintenance, and quality control checks to ensure accuracy and efficiency.
Trained and motivated team members to perform at a high level, fostering a positive and goal-driven work environment.
Managed deliveries, parts orders, and service documentation with precision and accountability.
Completed all required Love’s Academy courses, demonstrating commitment to ongoing professional development.
Customer Service & Communication
Diesel Diagnostics & Repair
Warranty Work & Coverage Verification
Shop Operations & Team Leadership
Inventory Control & Audit Management
Problem Solving Under Pressure
Shift Leadership & Staff Motivation
Delivery & Vendor Coordination
Bin Maintenance & Parts Management
Certified Diesel Technician – Love’s Travel Stops
Completed All Love’s Academy Training & Development Courses