Jeremiah Boulin
Queens
Summary
Dynamic Business Development Representative with proven success at Hillside Honda, leveraging CRM proficiency and effective communication to enhance customer satisfaction and streamline operations. Recognized for exceeding sales targets and fostering team collaboration, driving significant improvements in lead follow-up processes and customer engagement.
Overview
4
4
years of professional experience
Work History
Business Development Representative
Hillside Honda
Queens
07.2025 - Current
- Managed customer inquiries via phone and email to enhance service efficiency.
- Scheduled appointments for sales departments, maximizing productivity.
- Provided in-depth product knowledge to assist customers with informed decisions.
- Utilized CRM software to track interactions and preferences effectively.
- Demonstrated expertise in CRM and DMS platforms, including VinSolutions, CDK, and AutoAlert.
- Collaborated with sales team to improve lead follow-up processes.
- Developed relationships with potential customers through expert guidance on products and services.
- Coordinated with various departments to ensure customer satisfaction throughout car purchasing process.
Customer Sales Associate
Walgreens
Flushing
02.2025 - 09.2025
- Greeted and assisted customers to foster positive experiences.
- Performed daily closing duties, such as restocking shelves, and tidying the store area.
- Maintained accurate records of sales transactions using the store's POS system.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Upsold additional products or services when appropriate to increase average transaction amounts.
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Conducted regular stock checks, reported discrepancies, and ordered stock replenishments as needed.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
Sales Associate
Vans
Queens
11.2023 - 10.2024
- Maintained in-depth product knowledge to answer customer inquiries, and provide informed recommendations.
- Consistently met or exceeded sales targets, contributing to store revenue and success.
- I greeted customers, assisted with product selection, demonstrated features, handled returns, and processed payments at the register.
- Process customer payments efficiently, including cash, credit, and digital transactions.
- Assist customers in locating products, offering guidance, and providing excellent customer service.
- Restock shelves and maintain inventory organization to ensure a smooth, seamless shopping experience.
- Conducted a comprehensive site cleanup, ensuring a clean and organized environment to promote safety and improve aesthetics.
- Ticketed, arranged, and displayed merchandise to promote sales.
- Upsold additional items based on customer interests and needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled returns and exchanges according to company policies.
Volunteering
Kehillat Food Pantry
Queens
02.2023 - 10.2023
- Assisted in providing exemplary service to the public, contributing to a positive, customer-focused experience.
- Managed site operations, ensuring smooth functionality and optimal performance.
- Provided valuable assistance in diagnosing and resolving mechanical issues within the garage.
- Enhanced cooperative efforts within groups, contributing to collective accomplishments.
- Excelled in both collaborative team environments and demonstrated strong independent work capabilities, showcasing adaptability and versatility.
- Partnered with trainers to enhance key competencies aligned with job requirements and industry standards.
- Grew and developed instructional skills by participating in professional growth opportunities and volunteering with community organizations.
Paid Summer Internship
Queens Community House
Queens
05.2022 - 09.2022
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Assisted with customer requests and answered questions to improve satisfaction.
- Analyzed key performance indicators to identify effective strategies.
- Worked successfully with a diverse coworkers to accomplish goals and address issues related to our products and services.
- Monitored operations and reviewed records and metrics to understand company performance.
Education
Associate of Arts - Liberal Arts
LaGuardia Community College
Long Island City, NYHigh School -
Forest Hills High School
Forest HillsSkills
- Project management
- Critical thinking
- Team collaboration
- Time management
- Conflict resolution
- Effective communication
- Inventory management
- Store operations
- Cash handling
- Problem solving
- CRM proficiency
- Marketing strategies
- Goal achievement
- Inbound and outbound calls
- Data analysis
Languages
English, Fluent
Timeline
Business Development Representative
Hillside Honda
07.2025 - Current
Customer Sales Associate
Walgreens
02.2025 - 09.2025
Sales Associate
Vans
11.2023 - 10.2024
Volunteering
Kehillat Food Pantry
02.2023 - 10.2023
Paid Summer Internship
Queens Community House
05.2022 - 09.2022
Associate of Arts - Liberal Arts
LaGuardia Community College
High School -
Forest Hills High School