Jeremiah Campbell
Flint,MI
Summary
Dynamic Customer Experienced Banker at Huntington Bank with a proven track record in revenue generation and relationship building. Leveraged creative thinking to enhance customer satisfaction, achieving over $5 million in branch investment referrals . Skilled in cash management and team coaching, consistently delivering tailored banking solutions that drive client loyalty and referrals.
Overview
16
16
years of professional experience
Work History
Customer Experienced Banker
Huntington Bank
Grand Blanc
03.2025 - Current
- Assisted clients with account inquiries and product recommendations to enhance customer satisfaction.
- Processed transactions efficiently, ensuring compliance with banking regulations and internal policies.
- Deepened client relations by explaining the benefits of banking with Huntington vs other banks and got clients to move more business to our branch.
- Maintained accurate records of client interactions and transactions to support operational integrity.
- Collaborated with team members to streamline processes, improving overall service delivery efficiency.
- Analyzed client financial needs to provide tailored banking solutions and improve service offerings.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Opened, closed, and updated accounts for customers.
- Brought the branch over $5 million in investment referrals
- Would average 20 to 30 referrals a month
Coordinator
Blitz Canvassing
06.2020 - 05.2025
- Coordinated outreach campaigns to increase community engagement and brand awareness.
- Assisted in data management using CRM software for tracking interactions and results.
- Supported team members by organizing resources and materials for canvassing efforts.
- Executed daily tasks efficiently, adapting to changing priorities and project needs.
- Developed training materials for new staff to enhance onboarding processes.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Laborer
National Floor Polishing Company
Ohio, IL
08.2018 - 05.2020
- Assisted clients with account inquiries and product recommendations to enhance customer satisfaction.
- Processed transactions efficiently, ensuring compliance with banking regulations and internal policies.
- Maintained accurate records of client interactions and transactions to support operational integrity.
- Collaborated with team members to streamline processes, improving overall service delivery efficiency.
- Analyzed client financial needs to provide tailored banking solutions and improve service offerings.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Opened, closed, and updated accounts for customers.
- Brought the branch over 5 million$ in revenue
- Would average 20 to 30 referrals a month
Laborer
Diama Shield
06.2017 - 07.2018
- Operated machinery to assist in production processes efficiently.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Assisted in loading and unloading materials, minimizing handling time.
- Followed safety protocols while performing physical tasks to reduce hazards.
- Trained new laborers on safe operation of tools and equipment effectively.
- Improved worksite efficiency by maintaining clean and organized work areas.
Manager
Grandmas Recipe
Flint, MI
06.2010 - 07.2016
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Developed training programs to enhance team skills and improve service delivery.
- Implemented new inventory management system, optimizing stock levels and reducing waste.
- Analyzed customer feedback to identify areas for menu improvement and innovation.
Education
High School Diploma -
Kearsley Highschool
Flint, MI06.2016
Skills
- Customer service
- Cash handling
- Creative thinking
- Cash management
- Product promotion
- Goal planning
- Consumer banking
- Relationship building
- Team coaching and training
- Customer education
- Developing customer relationships
- Follow-up skills
- Bank sales
- Educating clients
- Revenue generation
Timeline
Customer Experienced Banker
Huntington Bank
03.2025 - Current
Coordinator
Blitz Canvassing
06.2020 - 05.2025
Laborer
National Floor Polishing Company
08.2018 - 05.2020
Laborer
Diama Shield
06.2017 - 07.2018
Manager
Grandmas Recipe
06.2010 - 07.2016
High School Diploma -
Kearsley Highschool