Summary
Overview
Work History
Education
Skills
References Upon Request
Timeline
Generic

JEREMIAH COLEMAN

Washington,DC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have over 3 years of experience in commercial sales. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

2
2
years of professional experience

Work History

Operations Associate

GoPuff
Washington, DC
10.2021 - 03.2022
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Communicated with internal personnel to provide status updates for both shipping and receiving dates.
  • Collaborated with peers and other business areas to leverage best practices.
  • Operated pallet jack to move unloaded goods to correct locations in warehouse.
  • Packaged up damaged goods and shipped these items back to correct supplier.
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Collected, arranged and input information into database system.
  • Observed packing operations to verify conformance to specifications.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Frequently inspected production area to verify proper equipment operation.
  • Submitted quote requests to suppliers to determine best rates for organization.

Giant Direct

Giant Supermarket
Hagerstown, MD
04.2021 - 09.2021
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Operated POS system to complete cash, credit and check transactions.
  • Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
  • Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
  • Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
  • Established or identified prices of goods and tabulated bills with cash registers or optical price scanners.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.

Cashier

Walmart
Hagerstown, MD
01.2021 - 06.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

Dishwasher

Cracker Barrel Restaurant
Hagerstown, MD
07.2020 - 01.2021
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or items used often by kitchen staff.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Paid close attention to instructions from supervisor to complete tasks on time.

Education

College Accredited Courses (Criminal Justice) - Criminal Justice

Hagerstown Community College Essence Courses
Hagerstown, MD
05.2020

Master of Criminal Justice -

Washington County Technical High School
50 W Oak Ridge Drive Hagerstown, MD 21740
06.2018

High School Diploma -

North Hagerstown High School
Hagerstown, MD
06.2018

Skills

  • Warehouse equipment operation
  • Shipping procedures
  • Inventory maintenance and oversight
  • Safety policies
  • Verbal and written communication
  • Supply ordering
  • Spreadsheet management
  • Accounting familiarity
  • Sorting and labeling
  • Building Customer Relationships and Loyalty
  • Payment Processing
  • Safety and Cleanliness Standards
  • Team Player

References Upon Request

At Desire Time

Timeline

Operations Associate

GoPuff
10.2021 - 03.2022

Giant Direct

Giant Supermarket
04.2021 - 09.2021

Cashier

Walmart
01.2021 - 06.2021

Dishwasher

Cracker Barrel Restaurant
07.2020 - 01.2021

College Accredited Courses (Criminal Justice) - Criminal Justice

Hagerstown Community College Essence Courses

Master of Criminal Justice -

Washington County Technical High School

High School Diploma -

North Hagerstown High School

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JEREMIAH COLEMAN