Summary
Work History
Overview
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Jeremiah Davis

Cleveland,Ohio

Summary

 I am seeking a position with an established, mission-driven organization. Experienced consultant dedicated to promoting sustainable practices and energy efficiency at all levels of an organization.

Work History

Customer Service Representative

Planet Fitness Gym
Cleveland, Ohio
07.2021 - Current
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Updated account information to maintain customer records.

Campus Ministry Intern

Notre Dame College
Cleveland, OH
01.2022 - 05.2022
  • Led programs such as worship, study, fellowship and service opportunities.
  • Worked with department personnel to deliver brand consistency in social media messages.
  • Met with group of up to 15 individuals to oversee extra curricular activities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.

Account Manager

The Plug Appliances
Cleveland
01.2020 - 07.2021
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Documented sales, customer interactions and concerns, and generated update reports for senior management.

Mail Handler

Monmouth College
Monmouth, IL
08.2019 - 12.2019
  • Weighed letters and packages and calculated costs based on classification, weight and destination.
  • Used automated mail processing equipment to sort and collate mail.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail on foot to residences and businesses, delivering to approximately 40 customers per shift.

Furniture Mover

Moving Lives, LLC.
Cleveland, OH
05.2018 - 08.2019
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Overview

4
4
years of professional experience

Education

High School Diploma -

South Lake High School
Groveland, FL

Bachelor of Arts - Communication And Rhetoric

Notre Dame College
Cleveland, OH
12.2022

Associate of Arts - Theology

Notre Dame College
Cleveland, OH
05.2022

Skills

  • Sales and marketing
  • Strategic planning
  • Project management
  • Clear and effective communications
  • Problem-solving skills
  • Payment processing
  • Good telephone etiquette
  • Collaboration
  • Data Entry and Maintenance

Additional Information

One of my favorite quotes says " Success is not about how much you have but it is about how much you give. Success to me will always be measured by the impact that I have on others" Taneka Rubin. This quote is meaningful to me because I strive to live a life that brings the best out of those around me. I follow this by being a servant, leader, and setting the example in public and in private. I feel complete when I have helped someone to grow or meet a need that they have.

Timeline

Campus Ministry Intern

Notre Dame College
01.2022 - 05.2022

Customer Service Representative

Planet Fitness Gym
07.2021 - Current

Account Manager

The Plug Appliances
01.2020 - 07.2021

Mail Handler

Monmouth College
08.2019 - 12.2019

Furniture Mover

Moving Lives, LLC.
05.2018 - 08.2019

High School Diploma -

South Lake High School

Bachelor of Arts - Communication And Rhetoric

Notre Dame College

Associate of Arts - Theology

Notre Dame College

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Jeremiah Davis