Jeremiah DOBBINS

Parts Professional/tech Support

Cummins

Pleasant Hill, Iowa

03.2022 - Current

Processed customer orders accurately and promptly while ensuring quality control standards were met.
Resolved discrepancies between purchase orders, invoices, packing slips.
Inspected products for defects prior to shipment in order to guarantee customer satisfaction.
Managed multiple tasks simultaneously while meeting tight deadlines.
Inspected incoming shipments for accuracy and completeness prior to stocking shelves.
Maintained accurate records of all parts received and distributed to technicians.
Examined returned merchandise for damage or defects prior to restocking the shelves.
Provided technical advice on product specifications and applications to customers.
Ensured compliance with all safety regulations when handling hazardous materials.
Performed routine inspections of stockroom shelves to ensure adequate supply levels.
Promptly responded to inquiries from customers regarding availability, pricing, ordering, delivery times.
Developed effective relationships with vendors to ensure timely deliveries at competitive prices.
Ordered additional parts as needed from vendors and suppliers.
Verified incoming shipments, inspected condition of parts, and entered them into inventory system.
Ensured compliance with company policies regarding storage and handling of hazardous materials.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Received and stocked incoming merchandise, arranging items in correct locations.
Located and labeled parts to maintain organized inventory of stock.
Ordered or purchased supplies to maintain optimum inventory.