Alexis Graham
Queens,NY
Summary
Motivated professional with an Associate of Applied Science in Criminal Justice and over 10 years of diverse experience. While working in Direct Support, Case Management, and Administrative roles, as well as working in the Medical field. I've obtained skills in research, organization, and interpersonal communication. I am seeking a position to assist with investigative and analytical skills in a real-world setting and develop expertise in the field. I want to make a difference in the lives of the people I assist.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ANIBIC-Queens
Queens, NY
11.2022 - 12.2024
- Developed personal care plans for 8-10 clients, ensuring individual needs were met
- Facilitated integration in the community while following safety protocols
- Transported clients to daily activities, managing pick-up and drop-off schedules
- Assisted with emergency medical care when needed
- Demonstrated empathy while supporting clients’ needs
Supervisor / Receiving Employee
Burlington Coat Factory-Brooklyn
Brooklyn, NY
09.2015 - 02.2020
- Hired and trained 20+ sales associates, building a strong and motivated team
- Adhered to company SOPs, ensuring merchandise was handled safely and professionally
- Delivered strong customer service, increasing customer loyalty and repeat business
- Assisted in increasing quarterly sales revenue through weekly motivational meetings
- Measured and reported effectiveness of warehousing activities and employee performance
- Unloaded shipments, pulled clothing racks, priced, tagged, and censored clothing
- Delegated and trained employees to maintain code standards in the receiving department
Seasonal Office Assistant
NYC Department of Parks & Recreation-Brooklyn
Brooklyn, NY
02.2013 - 08.2013
- Answered phone calls and emails, directing correspondence to appropriate parties
- Prepared invoices, reports, memos, and reference letters using word processing and spreadsheet software
Medical Office Assistant
New York Methodist Hospital-Brooklyn
Brooklyn, NY
11.2010 - 02.2011
- Assisted physicians with phlebotomy procedures, EKGs, and lab tests
- Took and recorded vital signs, including height, weight, pulse, respiration, and temperature
- Supported physicians during examinations and maintained exam room supplies
- Operated EKG machine and provided doctors with patient test information
Administrative Assistant
The Covenant House-Staten Island
Staten Island, NY
10.2007 - 11.2009
- Conducted outreach to individuals aged 16-24 seeking housing, GED classes, or training
- Assisted with phone, fax, and filing tasks within company guidelines
- Interviewed and analyzed cases with clients during intake for homelessness, behavioral health, or drug abuse
Education
Associate of Applied Science -
ASA COLLEGE
BrooklynSkills
Behavioral Health
Custodial experience
Driving
Phlebotomy
Time management
Vital Signs
Case management
Assisted living
Warehouse Experience
Caregiving
Home & community care experience
Administrative experience
Brooklyn Community Housing Internship
Inventory control
Research
Organizational skills
Computer skills
Patient Care
Cash handling
Office experience
First aid
Microsoft Excel
Warehouse Supervisor Experience
Shipping Receiving
Direct support
Basic math
Certification
- Phlebotomy Certification, 2025-06-01 to Present
- Driver's License
- Certified Home Health Aide
- Medical Assistant
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Direct Support Professional
ANIBIC-Queens
11.2022 - 12.2024
Supervisor / Receiving Employee
Burlington Coat Factory-Brooklyn
09.2015 - 02.2020
Seasonal Office Assistant
NYC Department of Parks & Recreation-Brooklyn
02.2013 - 08.2013
Medical Office Assistant
New York Methodist Hospital-Brooklyn
11.2010 - 02.2011
Administrative Assistant
The Covenant House-Staten Island
10.2007 - 11.2009
Associate of Applied Science -
ASA COLLEGE