Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Haskell

Programmer
Duncanville,AL

Summary

Highly-skilled Programmer with 19 years in software design, development and integration. Advanced knowledge of Cobol and Assembler programming languages. Logical and professional with excellent problem-solving skills.

Overview

30
30
years of professional experience
4
4
years of post-secondary education
8
8
Certifications

Work History

Direct Support Professional

University of Alabama
Tuscaloosa, AL
08.2020 - Current
  • Working with at risk females in a therapeutic environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Maintained clean, safe, and well-organized patient environment.
  • Developed rapport to create safe and trusting environment for care.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Transported clients to medical and dental appointments to provide support.

Group Home Supervisor

The Learning Tree
Pelham, AL
06.2020 - 08.2020


  • Teaching life and classroom skills to residents with disabilities.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Monitored direct care activities for optimal patient protections and infection control standards.

Instructional Aide Special Education

ChanceLight Behavioral Health, Therapy & Education
Columbus, GA
08.2019 - 06.2020


  • Assisted teachers and worked individually with students with special needs, helping each navigate education system.
  • Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
  • Documented behaviors, implemented interventions and treatment results.
  • Collaborated with teachers to help with classroom and workload management.

Lead Programmer Analyst

TSYS
Columbus, GA
01.2000 - 03.2019
  • Researched and implemented new code and patches based on customer reported issues within the Posting and Transactional processing, Customer Service and Fraud for multiple clients.
  • Used SQL, Cobol ,Assembler, CICS and JCL
  • Testing and Documenting changes verifying and recording solutions provided by myself and/ or co-workers corrected reported issues.
  • Mentor other teammates in the processes stated above.
  • Provided 24/7 support when on-call as part of a group
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Wrote applications in Cobol and Assembler architecture for the credit processing industry.
  • Worked closely with clients to establish specifications and system designs.
  • Performed research and analysis to develop new projects, proposals and system modifications.
  • Tested server code to validate code changes.
  • Created software programs, wrote codes and tested programs for optimal performance and accuracy.
  • Designed, modified and tested codes and scripts using Cobol and Assembler to help computer applications run efficiently in a mainframe environment.
  • Drafted comprehensive client reports to document bugs and design flaws.
  • Modified existing software to correct errors, adapt to new hardware and improve performance.
  • Collaborated with product management to design, build and test systems.
  • Stored, retrieved and manipulated data for close analysis of database performance.
  • Performed regression and system-level testing to verify software quality prior to release.
  • Provided computer programming subject matter expertise to project team members.
  • Wrote highly maintainable, solid code for software system.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Directed software design and development to meet client needs for functionality and performance.

Tire and Lube Express Manager

Walmart
Lagrange, GA.
06.1995 - 12.2004
  • Store within a store format
  • Responsible for hiring and training automotive technicians and sales associates to run the garage and and sales floor in Multiple locations
  • Opened new stores in Macon, GA and was required to turn around unprofitable stores in Baton Rouge,

Support staff

Substance Abuse, Indian Rivers Mental Health Center
Tuscaloosa, AL
05.1993 - 09.1995
  • I was part of a federally funded pilot program for woman helping women with respects to substance abuse
  • Before graduating college, I drove company vehicle or 15 passenger van to pick up clients and their children for groups or appointments
  • Assisted with the children’s needs while mothers participated in the groups the organization provided
  • After graduating, I was allowed to handle cases where I assisted in finding services to the client and their families.

Education

Bachelor's - Computer Science

Columbus State University
Columbus, GA
08.1999 - 05.2000

Bachelor's - Psychology

University of Alabama
Tuscaloosa, AL
08.1991 - 05.1994

Skills

SQLundefined

Certification

PCM - PS2

Timeline

Direct Support Professional

University of Alabama
08.2020 - Current

Group Home Supervisor

The Learning Tree
06.2020 - 08.2020

Instructional Aide Special Education

ChanceLight Behavioral Health, Therapy & Education
08.2019 - 06.2020

Lead Programmer Analyst

TSYS
01.2000 - 03.2019

Bachelor's - Computer Science

Columbus State University
08.1999 - 05.2000

Tire and Lube Express Manager

Walmart
06.1995 - 12.2004

Support staff

Substance Abuse, Indian Rivers Mental Health Center
05.1993 - 09.1995

Bachelor's - Psychology

University of Alabama
08.1991 - 05.1994

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