Melissa Haskell
Programmer
Duncanville,AL
Summary
Highly-skilled Programmer with 19 years in software design, development and integration. Advanced knowledge of Cobol and Assembler programming languages. Logical and professional with excellent problem-solving skills.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
Direct Support Professional
University of Alabama
Tuscaloosa, AL
08.2020 - Current
- Working with at risk females in a therapeutic environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Led patient or group recreational activities for enhanced patient outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
Group Home Supervisor
The Learning Tree
Pelham, AL
06.2020 - 08.2020
- Teaching life and classroom skills to residents with disabilities.
- Mentored and coached staff to improve performance and interactions with residents.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Monitored direct care activities for optimal patient protections and infection control standards.
Instructional Aide Special Education
ChanceLight Behavioral Health, Therapy & Education
Columbus, GA
08.2019 - 06.2020
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
- Documented behaviors, implemented interventions and treatment results.
- Collaborated with teachers to help with classroom and workload management.
Lead Programmer Analyst
TSYS
Columbus, GA
01.2000 - 03.2019
- Researched and implemented new code and patches based on customer reported issues within the Posting and Transactional processing, Customer Service and Fraud for multiple clients.
- Used SQL, Cobol ,Assembler, CICS and JCL
- Testing and Documenting changes verifying and recording solutions provided by myself and/ or co-workers corrected reported issues.
- Mentor other teammates in the processes stated above.
- Provided 24/7 support when on-call as part of a group
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Wrote applications in Cobol and Assembler architecture for the credit processing industry.
- Worked closely with clients to establish specifications and system designs.
- Performed research and analysis to develop new projects, proposals and system modifications.
- Tested server code to validate code changes.
- Created software programs, wrote codes and tested programs for optimal performance and accuracy.
- Designed, modified and tested codes and scripts using Cobol and Assembler to help computer applications run efficiently in a mainframe environment.
- Drafted comprehensive client reports to document bugs and design flaws.
- Modified existing software to correct errors, adapt to new hardware and improve performance.
- Collaborated with product management to design, build and test systems.
- Stored, retrieved and manipulated data for close analysis of database performance.
- Performed regression and system-level testing to verify software quality prior to release.
- Provided computer programming subject matter expertise to project team members.
- Wrote highly maintainable, solid code for software system.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Directed software design and development to meet client needs for functionality and performance.
Tire and Lube Express Manager
Walmart
Lagrange, GA.
06.1995 - 12.2004
- Store within a store format
- Responsible for hiring and training automotive technicians and sales associates to run the garage and and sales floor in Multiple locations
- Opened new stores in Macon, GA and was required to turn around unprofitable stores in Baton Rouge,
Support staff
Substance Abuse, Indian Rivers Mental Health Center
Tuscaloosa, AL
05.1993 - 09.1995
- I was part of a federally funded pilot program for woman helping women with respects to substance abuse
- Before graduating college, I drove company vehicle or 15 passenger van to pick up clients and their children for groups or appointments
- Assisted with the children’s needs while mothers participated in the groups the organization provided
- After graduating, I was allowed to handle cases where I assisted in finding services to the client and their families.
Education
Bachelor's - Computer Science
Columbus State University
Columbus, GA 08.1999 - 05.2000
Bachelor's - Psychology
University of Alabama
Tuscaloosa, AL 08.1991 - 05.1994
Skills
SQLMicrosoft Office productsCOBOLAssemblerJCLCICSSpecial EducationDB2Behavioral HealthBehavioral TherapyExperience with ChildrenTeachingEnglishManagement ExperienceBehavior ManagementCertifications and Licenses
Software and system modification
Code testing
Computer programming
Data analysis
Cobol Proficiency
Requirements gathering
Organization and Time Management
Teamwork and Collaboration
Self-Motivated
Flexible and Adaptable
Cultural Awareness
Certification
PCM - PS2
Timeline
Direct Support Professional
University of Alabama
08.2020 - Current
Group Home Supervisor
The Learning Tree
06.2020 - 08.2020
Instructional Aide Special Education
ChanceLight Behavioral Health, Therapy & Education
08.2019 - 06.2020
Lead Programmer Analyst
TSYS
01.2000 - 03.2019
Bachelor's - Computer Science
Columbus State University
08.1999 - 05.2000
Tire and Lube Express Manager
Walmart
06.1995 - 12.2004
Support staff
Substance Abuse, Indian Rivers Mental Health Center
05.1993 - 09.1995
Bachelor's - Psychology
University of Alabama
08.1991 - 05.1994