Summary
Overview
Work History
Education
Skills
Timeline
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Sanderine Baie

Woodbridge,VA

Summary

Highly analytical team player with excellent multitasking abilities and a flexible approach to managing competing priorities. Enthusiastic about learning more about the Business industry and building a solid career foundation in business Analyst. Graduate with a Bachelors Degree in Educational Psychology and a minor Computer science and previous experience interning in fast-past, national market organization. Excels at analytics, budgeting and forecasting to create opportunities for growing and thriving businesses.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

AAA Pediatrics
02.2023 - Current
  • Collaborate with 6 healthcare professional to asses over 40 patients, identifying critical challenges and defining project scope.
  • Utilized PHS ( Practical Healthy System) to document health status, changes for a caseload of 8 patients, achieving 20% reduction and response time for critical update
  • Researched community resources and services to enhance accessibility and assistance for clients, aligning with organizational goals.
  • Built and maintained relationships with clients and family members fostering trust and effective caregiver partnerships.
  • Educated clients and family members on relevant topics to support independent living.
  • Developed and implemented individualized care plans to meet individual needs of each client.

Sales Associate

Minaji Enterprise
09.2019 - 09.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Solution Analyst

Nextel Mobile Network
03.2018 - 08.2019
  • Worked one-on-one with clients to improve requirement specifications.
  • Assisted departments and staff to improve client satisfaction.
  • Created dashboards to monitor and track key performance indicators.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Implemented business intelligence solutions to increase operational efficiency.

Education

Bachelor of Science - Educational Psychology / Minor; Computer Science

University of Buea
Cameroon
07.2020

High School Diploma -

Goverment Bilingual Grammer School
Muyuka, Southwest Region Cameroon
07.2016

Skills

  • Company Guidelines
  • Data and Analytics
  • Creative Thinking
  • SQL
  • Negotiation
  • Write Reports
  • Requirements Definition
  • Process Flow Diagram Creation
  • Functional Requirements Specification (FRS)
  • Acceptance Criteria
  • Business Requirements
  • Pivot Tables
  • Communication skill
  • Use case diagram
  • Problem solving and analysis scan

Timeline

Direct Support Professional

AAA Pediatrics
02.2023 - Current

Sales Associate

Minaji Enterprise
09.2019 - 09.2022

Solution Analyst

Nextel Mobile Network
03.2018 - 08.2019

Bachelor of Science - Educational Psychology / Minor; Computer Science

University of Buea

High School Diploma -

Goverment Bilingual Grammer School

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Sanderine Baie