Jeremiah Edwards
Houston,TX
Summary
Determined Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inventory Sales Associate
HD Supply
03.2023 - Current
- Managed on-site warehouse customer accounts (VMI) to securely perform regular vendor site visits to assess vendor’s effectiveness in inventory management and provide meaningful suggestions for improvement with daily cycle counts, checking inventory levels of regional and national distribution centers and vendor managed inventory locations to ensure our location maintained proper levels.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Bi-weekly reconciliation, follow up of inventory variances and timely bookings of inventory adjustments and ensuring our client and ourselves, suggest any areas of improvement.
- HVAC specialist in understanding customers wants/needs as well as product inquiries and establishing a deep connection on the HVAC department of our VMI and increasing the production of our HVAC sales and products for service techs/installers being head of the VMI HVAC product dept.
Maintenance Supervisor
RPM Living/Rockstar Capital
09.2022 - 12.2023
- Handled multiple projects and daily activities to meet deadlines and developed plans to accomplish departmental and maintenance goals. In addition to helping multiple properties with backed-up work orders and lack of staff.
- Maintained and developed preventive maintenance programs and good working relationship with operations to enforce safety programs and procedures. Documented schematic and diagram changes to keep records current.
- Leveraged technical expertise to maintain peak performance of mechanical, electrical, plumbing and HVAC, including HVAC installations of 2-5 ton A/C condensers, TXV valves; and HVAC service technician replacement of compressors, motors, fans and more maintenance components filters, hard-starts, capacitors and furnaces in multi-family. As well as minor residential electrician experience.
- Maintains property operating budget, including creating PO and getting approval prior to purchases; Develop schedules, coordinate and manage make-ready program for the property in conjunction with the property manager and property staff while coordinating with vendors and contractors to complete work in a safe and timely manner.
Assistant Property Manager/Leasing Manager
RPM Living
04.2022 - 11.2022
- Followed up on delinquent tenants and coordinated collection procedures and kept accurate records of all resident and tenant correspondence.
- Showed apartments to potential tenants and answered questions regarding community which included verifying income, assets, and expenses, and completed file tracking sheet for each applicant.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Automotive Service Advisor
AutoNation
02.2021 - 02.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Educated customers customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
Inventory Manager
CarMax
03.2019 - 03.2020
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Quality checking cars coming through from the evening shifts and overnight, cleaning/detailing, vacuuming and reconditioning cars to the standards our customers deserve making sure they are ready to become salable; Understanding the car lot making sure cars are in correct spots, snapping pictures of cars to be processed and uploaded to the CarMAX website.
- Examine incoming shipments, reject damaged items, record shortages, and correspond with shipper to rectify damages and shortages and ensure that outgoing shipments meet specifications
Education
Associate of Science - Geology
Texas Tech University
Lubbock, TX03.2022
High School Diploma -
Energy Institute High School
Houston, TX04.2018
Skills
- Strategic Decision-Making
- Professional Communication
- Team Leadership
- Budget Administration
- Maintenance and Repair Management
- Resource Deployment
- Project Management
- Adaptability and Flexibility
- Predictive and Preventive Maintenance
- Inventory Management
- CRM proficiency
- Technical Troubleshooting
- HVAC Controls
- Predictive and Preventive Maintenance
- Inventory Management
- Supply Chain Understanding
- CRM proficiency
Accomplishments
- Met our clients projected sales goal by Summer of 2024 already in the month of February 2024 only soaring higher for the rest of the year, with ensuring our on vendor managed inventory peaked in revenue 120% from last Winter quarter to increase of 10% per month.
Certification
- EPA Section 608 License (Section I and II)- ESCO Institute - 2023
- Real Estate License - TREC 2021 (Not in Use)
- Apprentice Electrician License - TDLR 2024
- Registered Air Conditioning & Refrigeration Technician - TDLR 2024
Timeline
Inventory Sales Associate
HD Supply
03.2023 - Current
Maintenance Supervisor
RPM Living/Rockstar Capital
09.2022 - 12.2023
Assistant Property Manager/Leasing Manager
RPM Living
04.2022 - 11.2022
Automotive Service Advisor
AutoNation
02.2021 - 02.2022
Inventory Manager
CarMax
03.2019 - 03.2020
Associate of Science - Geology
Texas Tech University
High School Diploma -
Energy Institute High School
- EPA Section 608 License (Section I and II)- ESCO Institute - 2023
- Real Estate License - TREC 2021 (Not in Use)
- Apprentice Electrician License - TDLR 2024
- Registered Air Conditioning & Refrigeration Technician - TDLR 2024
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