Jeremiah Fleming
New Milford,CT
Summary
Dynamic and innovative professional with a proven track record at Plan B Tires and Dunkin' Donuts, excelling in customer satisfaction and team collaboration. Skilled in efficient inventory management and creating personalized customer experiences. Demonstrates self-motivation and eagerness to learn, significantly enhancing workplace productivity and service quality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tire Technician
Plan B Tires
07.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Maximized efficiency by coordinating changing and rotating of tires.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Barista
Dunkin' Donuts
03.2024 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
No Degree - Electrical / Commercial & Residential Wiring
Henry Abbott Technical High School
21 Hayestown Road, Danubury CT 0681107-2026
Skills
Innovator
Self Motivated
Task delegation
Feedback Delivery
Eager To Learn
Self-awareness
Certification
- Occupational Safety & Health Administration (OSHA) 10-Hour General Industry Training - Occupational Safety and Health Administration.
- Step Ladder, Extension Ladder, Articulated Ladder, Twin-Step Ladder Certifications
- Fire-Stopping Certfication
Timeline
Tire Technician
Plan B Tires
07.2024 - Current
Barista
Dunkin' Donuts
03.2024 - 07.2024
No Degree - Electrical / Commercial & Residential Wiring
Henry Abbott Technical High School