Jeremiah Gilbert
Lexington,KY
Summary
Proven achiever with experience at Kentucky Transportation Cabinet, where I enhanced project efficiency and supported staff, reducing workload by streamlining file management. Skilled in teamwork, problem-solving, and multitasking, I consistently exceeded performance goals, boosting customer satisfaction and business growth at Wildcat Auto & Tire through expert tire services and collaborative sales efforts.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Scholarship Intern
Kentucky Transportation Cabinet
Whitley County & Knox County, KY
06.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Enhanced project visibility by maintaining up-to-date project status reports.
Tire Service Assistant
Wildcat Auto & Tire
London, KY
05.2023 - 08.2023
- Generated new business leads through successful referrals from satisfied customers who appreciated the top-notch service provided at our facility.
- Improved customer satisfaction by providing timely and accurate tire services, including mounting, balancing, and alignment.
- Exceeded performance goals consistently by completing assigned tasks quickly while maintaining a high level of accuracy in all aspects of tire servicing.
- Collaborated with sales associates to recommend appropriate products based on customer needs, increasing overall sales revenue.
- Increased repeat business through exceptional customer service, addressing concerns, and answering inquiries with professionalism and expertise.
- Boosted overall efficiency by collaborating with team members in the completion of daily tasks, promoting a cohesive and well-functioning work environment.
- Contributed to the growth of the company by actively participating in promotional events, showcasing expertise in tire services, and engaging potential customers.
Education
Civil Engineering BS - Civil Engineering
University of Kentucky
Lexington, KY05.2028
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Multitasking and Organization
- Interpersonal and Social Skills
- Creative and Resourceful
Certification
Somerset Community College certified in engine repair.
Languages
Spanish
Elementary
Timeline
Scholarship Intern
Kentucky Transportation Cabinet
06.2024 - 08.2024
Tire Service Assistant
Wildcat Auto & Tire
05.2023 - 08.2023
Civil Engineering BS - Civil Engineering
University of Kentucky