Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jeremiah Grant

South Glens Falls,NY

Summary

Results-driven professional with a proven track record at Walmart, excelling in customer engagement and teamwork. Demonstrated analytical thinking and problem-solving skills to enhance order fulfillment while at the same time helping in-store customers.

Committed to fostering collaboration and reliability in fast-paced environments, ensuring efficiency and still tending to the needs of in-store shoppers.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Online Grocery Pickup Associate

Walmart
Queensbury, NY
01.2021 - 04.2022
  • Assisted customers with online grocery orders, ensuring accurate item selection and timely fulfillment.
  • Operated handheld scanners to verify inventory accuracy during order preparation.
  • Collaborated with team members to optimize pickup processes and enhance customer satisfaction.
  • Maintained cleanliness and organization of pickup area, adhering to safety standards.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Community Liaison Office Coordinator

SUNY Plattsburgh
Queensbury, NY
01.2016 - 09.2018
  • Managed communication channels to streamline information dissemination within the community.
  • Streamlined office processes and procedures for increased efficiency and productivity.
  • Covered front desk by greeting and directing visitors and guests.
  • Maintained high degree of confidentiality for sensitive information. Responsible for Student loan/government data transfer between SUNY Plattsburgh adjunct at SUNY ADK and with the SUNY Plattsburgh main office.
  • Served as a liaison between the community and government agencies, facilitating access to important services.
  • Addressed individual concerns of community members by providing guidance on available resources and assistance options.
  • Established a welcoming environment within the office space that encouraged open dialogue among visitors seeking assistance or information.

Orchard Supervisor

Suny Adirondack
01.2016 - 09.2018
  • Supervised daily operations, ensuring efficient fruit harvesting and quality control procedures.
  • Trained staff on best practices for orchard maintenance and pest management techniques.
  • Coordinated scheduling of labor resources to optimize productivity during peak seasons.
  • Monitored orchard health, implementing strategies to enhance crop yield and sustainability.
  • Promoted a positive work environment by fostering open communication among team members and addressing concerns promptly.
  • Improved orchard productivity by implementing efficient pruning and thinning techniques.
  • Implemented sustainable farming practices that conserved resources while maintaining high levels of productivity.
  • Conducted regular quality assessments, identifying areas for improvement in fruit handling processes and storage conditions.
  • Maintained safe and secure job site to prevent injuries, accidents, and mistakes during logging projects.
  • Re-initiated the SUNY Adirondack/SUNY Plattsburgh adjunct “compost program.” Responsible for keeping track and performing duties of the “sustainable food use” program.

Manager

A Christmas to Remember
Lake George, NY
01.2005 - 04.2012
  • Oversaw daily operations, ensuring smooth execution of holiday events and activities.
  • Coordinated logistics for gift delivery, enhancing efficiency in distribution processes.
  • Led team meetings to align objectives and optimize workflow among staff members.
  • Developed training materials for new hires, improving onboarding experience and retention rates.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Bachelor of Arts - Psychology

SUNY College At Plattsburgh
Plattsburgh, NY
12.2018

Skills

  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Reliability
  • Customer engagement
  • Interpersonal skills
  • Analytical thinking

Certification

  • NYS OSHA 10-Hour
  • ATTSA certification

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Online Grocery Pickup Associate

Walmart
01.2021 - 04.2022

Community Liaison Office Coordinator

SUNY Plattsburgh
01.2016 - 09.2018

Orchard Supervisor

Suny Adirondack
01.2016 - 09.2018

Manager

A Christmas to Remember
01.2005 - 04.2012

Bachelor of Arts - Psychology

SUNY College At Plattsburgh