Jeremiah Grant
South Glens Falls,NY
Summary
Results-driven professional with a proven track record at Walmart, excelling in customer engagement and teamwork. Demonstrated analytical thinking and problem-solving skills to enhance order fulfillment while at the same time helping in-store customers.
Committed to fostering collaboration and reliability in fast-paced environments, ensuring efficiency and still tending to the needs of in-store shoppers.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Online Grocery Pickup Associate
Walmart
Queensbury, NY
01.2021 - 04.2022
- Assisted customers with online grocery orders, ensuring accurate item selection and timely fulfillment.
- Operated handheld scanners to verify inventory accuracy during order preparation.
- Collaborated with team members to optimize pickup processes and enhance customer satisfaction.
- Maintained cleanliness and organization of pickup area, adhering to safety standards.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Community Liaison Office Coordinator
SUNY Plattsburgh
Queensbury, NY
01.2016 - 09.2018
- Managed communication channels to streamline information dissemination within the community.
- Streamlined office processes and procedures for increased efficiency and productivity.
- Covered front desk by greeting and directing visitors and guests.
- Maintained high degree of confidentiality for sensitive information. Responsible for Student loan/government data transfer between SUNY Plattsburgh adjunct at SUNY ADK and with the SUNY Plattsburgh main office.
- Served as a liaison between the community and government agencies, facilitating access to important services.
- Addressed individual concerns of community members by providing guidance on available resources and assistance options.
- Established a welcoming environment within the office space that encouraged open dialogue among visitors seeking assistance or information.
Orchard Supervisor
Suny Adirondack
01.2016 - 09.2018
- Supervised daily operations, ensuring efficient fruit harvesting and quality control procedures.
- Trained staff on best practices for orchard maintenance and pest management techniques.
- Coordinated scheduling of labor resources to optimize productivity during peak seasons.
- Monitored orchard health, implementing strategies to enhance crop yield and sustainability.
- Promoted a positive work environment by fostering open communication among team members and addressing concerns promptly.
- Improved orchard productivity by implementing efficient pruning and thinning techniques.
- Implemented sustainable farming practices that conserved resources while maintaining high levels of productivity.
- Conducted regular quality assessments, identifying areas for improvement in fruit handling processes and storage conditions.
- Maintained safe and secure job site to prevent injuries, accidents, and mistakes during logging projects.
- Re-initiated the SUNY Adirondack/SUNY Plattsburgh adjunct “compost program.” Responsible for keeping track and performing duties of the “sustainable food use” program.
Manager
A Christmas to Remember
Lake George, NY
01.2005 - 04.2012
- Oversaw daily operations, ensuring smooth execution of holiday events and activities.
- Coordinated logistics for gift delivery, enhancing efficiency in distribution processes.
- Led team meetings to align objectives and optimize workflow among staff members.
- Developed training materials for new hires, improving onboarding experience and retention rates.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Bachelor of Arts - Psychology
SUNY College At Plattsburgh
Plattsburgh, NY12.2018
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Customer engagement
- Interpersonal skills
- Analytical thinking
Certification
- NYS OSHA 10-Hour
- ATTSA certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Online Grocery Pickup Associate
Walmart
01.2021 - 04.2022
Community Liaison Office Coordinator
SUNY Plattsburgh
01.2016 - 09.2018
Orchard Supervisor
Suny Adirondack
01.2016 - 09.2018
Manager
A Christmas to Remember
01.2005 - 04.2012
Bachelor of Arts - Psychology
SUNY College At Plattsburgh