Jeremiah Hall
Prairieville,LA
Summary
Dynamic business professional with extensive experience in consultation, design, and implementation of innovative solutions to drive revenue growth. Known for strong focus on cross-functional team collaboration, achieving results, and adapting seamlessly to changing business needs. Proficient with incorporating automation and technology focused solutions to increase accuracy and consistency and reduce cost. Tested and proven experience with establishing and growing an asset recovery solution for the entire enterprise.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Business Solutions Advisor
FedEx
07.2011 - Current
- Led the design and implementation of customized, technology-driven asset return solution—aligning with customer return needs while optimizing workflow and operational efficiency.
- Performed in-depth analysis of customer data and return processes to identify improvement opportunities, translating insights into actionable solutions and measurable value.
- Collaborated cross-functionally with internal teams, FedEx divisions, and third-party vendors to ensure seamless deployment of return solutions aligned with corporate objectives.
- Utilized performance metrics and KPIs to assess solution impact, driving continuous improvement and program sustainability with return workflows.
- Specialized in integrating automation technologies into customer-facing solutions, contributing to faster processing, error reduction, and enhanced service delivery.
- Mentored peers and supported return solution development with a focus on system automation, value communication, and scalable implementation frameworks.
Combat Engineer Squad Leader
U.S. Army
04.1996 - 07.2016
- Responsible for leading a team of engineers to perform critical tasks in combat and non-combat environments.
- Duties include overseeing the construction, demolition, and maintenance of military infrastructure, as well as ensuring the readiness and success of engineering operations.
- Deployed to combat operations in Afghanistan and multiple humanitarian construction missions in Honduras and Haiti as well as many hurricane recovery missions.
Senior Center Manager
FedEx Office
09.2007 - 03.2011
- Led a cluster of three FedEx Office stores with a team of 30-45 employees and annual revenue over $4 million
- Implemented policies and procedures in all stores to maximize efficiency and increase profitability
- Managed a high profile project for FedEx where we assisted Tulane University with moving every student’s personal belongings in and out of campus housing.
Skills
- Customer experience and consultation
- Solution development and implementation
- Cross-functional leadership
- Process automation & efficiency optimization
- Asset recovery and returns solutions
- Logistics and transportation operations
Certification
- Five Star Award, Employee Asset Return Program - 2024
- QDM Cup Finalist, Employee Asset Return Program - 2024
- PPQA Award, Employee Asset Return Program - 2024
- Quickbase Builder Certification - 2024
- Five Star Award, University Move-In - 2009
Timeline
Business Solutions Advisor
FedEx
07.2011 - Current
Senior Center Manager
FedEx Office
09.2007 - 03.2011
Combat Engineer Squad Leader
U.S. Army
04.1996 - 07.2016
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