Jeremiah Hollins
Natchitoches,LA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
3
3
years of professional experience
Work History
Support Coordinator
Easterseals
10.2023 - Current
- Streamlined case management procedures by maintaining accurate records and utilizing efficient filing systems for easy retrieval of information.
- Identified potential risks in individual cases, initiating appropriate interventions when necessary to ensure child safety and welfare.
- Assisted families in navigating complex social services systems by offering guidance on application process, eligibility criteria, and available resources.
Case Manager
Ben Johnson Educational Center
05.2023 - 10.2023
- Evaluated program effectiveness through ongoing monitoring and analysis of key performance indicators, driving continuous improvement efforts within organization.
- Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
Academic Mentor
TRIO Student Support Services
05.2021 - 05.2023
- Managed recruitment efforts to attract highly-qualified faculty members who contributed positively to the overall quality of education at the institution.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Managed performance review processes, providing constructive feedback to employees for career growth opportunities.
Education
Bachelor of Arts - Criminal Justice/ Pre Law
Northwestern State University of Louisiana
Natchitoches, LA05.2023
Skills
- Leadership Development
- Recruitment
- Diversity and Inclusion
- Workforce Planning
- Training development
Timeline
Support Coordinator
Easterseals
10.2023 - Current
Case Manager
Ben Johnson Educational Center
05.2023 - 10.2023
Academic Mentor
TRIO Student Support Services
05.2021 - 05.2023
Bachelor of Arts - Criminal Justice/ Pre Law
Northwestern State University of Louisiana