Jeremiah Ingram
Belleview
Summary
Strong leadership skills with expertise in operations management, team building and communication. Proven ability to streamline processes and enhance customer service, driving efficiency and team performance.
Overview
10
10
years of professional experience
Work History
Kitchen Manager
American Food Company
Lady Lake, FL
10.2021 - Current
- Oversaw daily kitchen operations, ensuring adherence to food safety standards and quality control processes.
- Developed and implemented training programs for kitchen staff, enhancing team performance and efficiency.
- Managed inventory levels, optimizing supply chain processes to reduce waste and improve cost-effectiveness.
- Streamlined menu preparation procedures, resulting in improved workflow and reduced service times during peak hours.
Store Manager
Beef 'O' Brady's
Lady Lake, FL
02.2019 - Current
- Oversaw daily operations, ensuring compliance with company standards and policies.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Developed staff schedules, balancing labor costs with business needs to maximize productivity.
Team Leader
McLane
Ocala, FL
11.2020 - 12.2022
- Followed safety protocols to minimize accidents and maintain a secure work environment.
- Collaborated with team members to streamline loading processes for improved efficiency.
- Conducted routine maintenance checks on loading equipment to ensure optimal performance.
- Trained new employees on safe loading procedures and equipment operation standards.
- Assisted in developing strategies for optimizing space utilization within the warehouse during truck loading operations.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
Customer Service Representative
Total Marketing Concepts
Sanford, FL
08.2016 - 11.2019
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed order processing and tracking using CRM software to ensure timely delivery.
- Provided product knowledge and support to customers, enhancing satisfaction levels.
- Trained new team members on customer service protocols and company policies.
Education
Associate of Science - Business Administration And Management
Strayer University
Orlando, FL05-2016
Skills
- Multitasking and organization
- Customer service
- Staff training and development
- Attention to detail
- Problem-solving
- Staff management
- Operations management
- Team collaboration and leadership
- Staff coaching
- Inventory management
Timeline
Kitchen Manager
American Food Company
10.2021 - Current
Team Leader
McLane
11.2020 - 12.2022
Store Manager
Beef 'O' Brady's
02.2019 - Current
Customer Service Representative
Total Marketing Concepts
08.2016 - 11.2019
Associate of Science - Business Administration And Management
Strayer University