Jeremiah Jargbo
Bowie,MD
Summary
Detail-oriented Banker with 8+ years of experience enhancing profitability goals, and 15+ years of experience in international government. Resourceful team player surpassing targets for creating new business opportunities. Maintained strong member relations tailoring solutions specific to individual needs.
Overview
7
7
years of professional experience
Work History
Financial Services Representative IV
JUSTICE FEDERAL CREDIT UNION
07.2023 - Current
- Exceeded sales goals by over 200% in 2022 and 2023.
- Assist branch manager in developing strategies and budgets to meet operational and sales goals.
- Generate reports, ensure compliance with regulations, and support employee training and development.
- Participate in daily branch operations, marketing events, and member account management.
- Promote JFCU's products, conduct consumer loan reviews, and ensure compliance with loan guidelines.
- Maintain security measures and complete assigned duties to contribute to credit union's success and growth.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
Financial Services Representative III
JUSTICE FEDERAL CREDIT UNION
07.2022 - 07.2023
- Exceeded performance expectations for 2022.
- Exceeded sales goals by over 200% in 2022.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Contributed towards branch growth by identifying prospects within community and nurturing relationships for new business opportunities.
- Identified opportunities to cross-sell products, resulting in increased revenue for JFCU.
Financial Services Associate
ANDREWS FEDERAL CREDIT UNION
12.2021 - 06.2022
- Increased loan and deposit growth over 60% by attracting new accounts through business development efforts and providing optimal solutions to achieve their financial goals.
- Assisted with new hire training, coaching, and providing feedback to ensure understanding of sales and service goals.
- Assisted with daily branch operations including opening, closing, ATM servicing, and audits.
- Opened new accounts, resolved member account problems, processed loan applications, and funded and disbursed loans.
- Assisted in credit union promotion and membership growth through business development efforts.
LYFT Delivery Partner
LYFT
08.2018 - 03.2022
- Provided safe and reliable transportation services to LYFT passengers, maintaining 5-star rating throughout tenure.
Branch Operations Associate
TRANSIT EMPLOYEES FEDERAL CREDIT UNION
12.2018 - 12.2019
- Processed 50% of online membership applications and assisted with daily branch operations including opening, closing, ATM servicing, audits, and performing various transactions as need by members.
Chief of Office Staff
LIBERIA REVENUE AUTHORITY
05.2017 - 08.2018
- Oversaw day-to-day operations within CEO's office to ensure efficiency.
- Coordinated projects such as tax audits to optimized revenue collection, compliance, and fostering collaboration between departments.
- Monitored staff performance, provided coaching, and ensured timely preparation of financial and performance reports.
- Improved operational efficiency by over 50% through process improvements, staff mentorship and professional development, and conducted regular assessments to drive continuous improvement efforts across Liberia Revenue Authority.
Education
MBA - Business Administration
University of The District of Columbia
Washington, DC05.2015
Bachelor of Science - Economics
African Methodist Episcopal University
Monrovia, Liberia07.2001
Skills
- Leadership, adaptability & emotional intelligence
- Microsoft Office (Excel, Word, Power Point, Outlook)
- Product and service sales
- Business development
- Communications skills, both verbal and written
- Attention to detail and accuracy
- Research, analytical & problem-solving skills
- Customer relationship management
- Consumer lending
- Compliance & risk management
- Coaching and mentoring
Timeline
Financial Services Representative IV
JUSTICE FEDERAL CREDIT UNION
07.2023 - Current
Financial Services Representative III
JUSTICE FEDERAL CREDIT UNION
07.2022 - 07.2023
Financial Services Associate
ANDREWS FEDERAL CREDIT UNION
12.2021 - 06.2022
Branch Operations Associate
TRANSIT EMPLOYEES FEDERAL CREDIT UNION
12.2018 - 12.2019
LYFT Delivery Partner
LYFT
08.2018 - 03.2022
Chief of Office Staff
LIBERIA REVENUE AUTHORITY
05.2017 - 08.2018
MBA - Business Administration
University of The District of Columbia
Bachelor of Science - Economics
African Methodist Episcopal University
Similar Profiles
DARIEL BULNES-WONGDARIEL BULNES-WONG
Financial Service Officer IV at Justice Federal Credit UnionFinancial Service Officer IV at Justice Federal Credit Union
Kasey ElseyKasey Elsey
Financial Service Representative III at Justice Federal Credit UnionFinancial Service Representative III at Justice Federal Credit Union
Jeffrey MeadeJeffrey Meade
Commerical Development Officer at Credit Human Federal Credit UnionCommerical Development Officer at Credit Human Federal Credit Union