jeremiah johnson
fort washington,MD
Overview
9
9
years of professional experience
Work History
Outbound
Target
05.2024 - Current
- Participated in cross-training programs to increase flexibility and adaptability across various warehouse functions.
- Expedited urgent orders by giving them priority status, ensuring timely delivery to customers.
- Demonstrated attention to detail when locating products in the warehouse, reducing instances of mispicked items significantly.
medical currier
04.2020 - 06.2021
fulfilment
macys
01.2016 - 02.2019
assistant manager
Amazon
05.2017 - 06.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff,
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Configured hardware, devices, and software to set up work stations for employees.
Education
Skills
- Leadership
- Customer service
- Microsoft
- Adobe
- Warehouse Safety Procedures
- Loading and unloading
- Shipping and receiving
- Quality Control
Accomplishments
- Supervise a team of 6 to 8 workers
- Address and resolve various customer questions and concerns
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity
- Set up devices and route sheets for upcoming teams
- Help with flex drivers with team to insure all packages are out
- Build, manage, and develop team of personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures
- Identified process improvement opportunities to enhance operational effectiveness and improve team production.
- Demonstrated proficiency in managing and fulfilling customer orders, ensuring accurate product selection, packaging, and shipping.
- Collaborated with cross-functional teams to optimize order fulfillment processes, including warehouse staff, customer service representatives, and logistics personnel.
Accomplishmentsdetails
- Managed and supervised the implementation of health policies, programs, and initiatives to improve public health outcomes in Washington, DC.
- Provided leadership and guidance to a team of health professionals, including nurses, epidemiologists, and health educators, to ensure the delivery of high-quality health services in the district.
- Conducted safe and efficient delivery of COVID-19 test kits, medical supplies, and medications to specified locations within established time frames.
- Maintained a strict adherence to infection control protocols and procedures, ensuring the safety and well-being of clients and colleagues.
- Developed a solid understanding of local and regional routes, optimizing delivery schedules and reducing transportation time.
Timeline
Outbound
Target
05.2024 - Current
medical currier
04.2020 - 06.2021
assistant manager
Amazon
05.2017 - 06.2018
fulfilment
macys
01.2016 - 02.2019