Jeremiah Lafaye
Homestead,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Baby Imaging Specialist
Cranial Technologies
02.2024 - Current
- Provide outstanding customer service to all of our patients
- Work as a team to complete a DSi® (3D image of the infants head used to create the DOC Band) for each baby
- Point person to calibrate, operate and ensure optimal performance of imaging equipment (DSi system)
- Schedule new patient and follow-up appointments into Intergy (Practice Management Software)
- Obtain, enter and process patient information using Intergy
- Medical office duties to include answering phones, clean patient rooms and room patients
Document Management Clerk
Randstad: Intuition Solutions LLC
02.2022 - 12.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Review and process incoming mail, applications, and documents
- Organize incoming mail and upload documents
- Quality Check work prior to submission
- Copy, Upload, and Open scanned documents and submit them for processing
- Process Cancellations, Name, Surrender, Address Change, and other requests
- Package and label outgoing mail.
Store Associate
The UPS Store
06.2021 - 01.2022
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answer telephone inquiries with professional and knowledgeable responses
- Operate cash register (POS Systems), Process packages with CMS systems, Pack and Ship packages/letters (including fragile and/or high-value packages)
- Sort incoming mail & packages (with Mailbox Manager and/or Unified Package Inventory System)
- Printing, scanning, emailing, copying, faxing, designing, binding, and laminating
- Clean & organize the store before opening and after closing
- Work with UPS customer service to resolve issues.
Part-Time Office Clerk Assistant
Hear 4 U
01.2018 - 01.2019
- Assisted in the onboarding process of new employees by preparing orientation materials and providing support with paperwork completion.
- Excellent communication skills, both verbal and written.
- Kept the reception area clean and organized to offer a positive first impression to every visitor
- Collected and entered patient data into the system, maintaining complete confidentiality and accuracy, following HIPAA protocol
- Reviewed files and patient information to give customers correct details regarding Hearing Aid issues
- Met incoming customers with a professional approach and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Public Health
Florida State University
Tallahassee, FL05.2024
Highschool Diploma: Biomedical Engineering -
Medical Academy for Science and Technology
Homestead, FL05.2019
Skills
- Collaborative Teamwork
- Quality Control Processes
- Continuous learning mindset
- Intergy Software/ Intergy EHR
- Advanced Image Processing
- Proficient in MS Office Applications
- Mailbox and Admin Systems
- Analytical Skills
Proficiencies
Versatility, Teamwork, Customer Service, Sales & up-sales experience, Opening and Closing Procedures, Packing and shipping, Design, print, copying, scanning, emailing, bind & laminating, UPS POS, CMS, Mailbox and Admin Systems, EOD Procedures, MS Windows & Mac OS, Proficient in MS Office Applications, Filing, English, Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Baby Imaging Specialist
Cranial Technologies
02.2024 - Current
Document Management Clerk
Randstad: Intuition Solutions LLC
02.2022 - 12.2023
Store Associate
The UPS Store
06.2021 - 01.2022
Part-Time Office Clerk Assistant
Hear 4 U
01.2018 - 01.2019
Bachelor of Science - Public Health
Florida State University
Highschool Diploma: Biomedical Engineering -
Medical Academy for Science and Technology