Jeremiah Lawson
Chic-Fil-A
Flat Rock
6
years of professional experience
Results-driven hospitality leader with experience overseeing back-of-house operations, shift coordination, and team training. Skilled in building strong teams, improving workflow, and resolving service issues to support fast, accurate, and positive guest experiences.
Work History
Supervisor
1 Year 6 Months- Supervised back-of-house operations to maintain fast, accurate service.
- Communicated staffing needs and service issues to management for timely resolution.
- Assisted with opening and closing duties, inventory checks, and daily operational readiness.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Coordinated shift assignments to keep workflow efficient during peak service periods.
- Monitored order quality and resolved customer concerns to support positive dining experiences.
- Trained new team members on guest service, food safety, and station procedures.
Team Leader
1 Year 10 Months- Coached team members on hospitality standards, order accuracy, and Chick-fil-A service procedures.
- Monitored food safety, cleanliness, and sanitation practices across dining and back-of-house areas.
- Managed opening and closing responsibilities, station readiness.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Team Member
7 Months- Delivered fast, courteous customer service during dine-in, carryout, and drive-thru transactions.
- Checked order accuracy and adjusted items to reduce mistakes and improve guest satisfaction.
- Prepared pizzas, sides, and beverages while following recipe standards and quality procedures.
- Operated ovens, dough equipment, and point-of-sale systems to support smooth shift operations.
- Maintained food safety, sanitation, and cleanliness standards across kitchen and front counter areas.
- Restocked ingredients, supplies, and packaging materials to keep service areas fully prepared.
- Coordinated shift tasks with teammates to maintain speed, consistency, and efficient restaurant workflow.
Team Member
1 Year 7 Months- Trained new team members on food handling, register workflows, and closing procedures.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Mastered essential tasks to enhance overall performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma
Skills
Operations management
Goal-oriented
Team leadership
Attention to details
Team building
Process monitoring and improvement
Complex problem solving
Employee development
Operational Efficiency
Complex Problem-solving
Employee motivation
Analytical thinking
Timeline
Supervisor
Chic-Fil-A
04.2025 - CurrentRead More
Team Leader
Chick-fil-A
06.2023 - 04.2025Read More
Team Member
Lil Caesars
11.2022 - 06.2023Read More
Team Member
SUBWAY®Restaurants
01.2021 - 08.2022Read More
Woodhaven
High School Diploma
Read More