Jeremiah Lay
Artesia
Summary
Results-driven team leader with expertise in supervising operations, enhancing customer service, and optimizing team performance. Committed to fostering a collaborative environment and driving employee development.
Overview
2
2
years of professional experience
Work History
Team Leader
Walmart
Artesia
03.2024 - Current
- Supervised team members to ensure efficient store operations and customer service.
- Coordinated daily schedules to optimize staff coverage during peak hours.
- Trained new associates on company policies and operational procedures.
- Conducted regular team meetings to communicate updates and address concerns.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
Artesia High School
Artesia, NM05-2022
Skills
- Team leadership
- Staff training
- Performance evaluation
- Schedule coordination
- Customer service
- Inventory management
- Sales forecasting
Timeline
Team Leader
Walmart
03.2024 - Current
High School Diploma -
Artesia High School